Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Training
Generic

Suzanne Bell

Kansas City,MO

Summary

Registered Nurse with 20+ years of experience in pharmaceutical, specialty pharmacy, telemedicine, and clinical care. Expertise in pharmacovigilance, patient education, case management, infusion therapy, and chronic disease management. Proven record of exceeding KPI metrics, supporting patient adherence, and coordinating across healthcare teams. Skilled in motivational interviewing, insurance navigation, and virtual patient engagement. Licensed in 37 compact states with advanced certifications in IV therapy, AI modules, and leadership training.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Nurse Case Manager – Pharmacovigilance / Specialty Pharmacy / Telemedicine

United BioSource Corp / Express Scripts / AbbVie / Amgen
02.2013 - Current
  • Deliver telephonic and virtual patient education, promoting treatment adherence, independence, and informed decision-making.
  • Conduct initial and follow-up enrollment, update treatment plans, and provide injection training on specialty biologics.
  • Manage caseloads of 150+ patients, consistently exceeding KPI metrics.
  • Apply motivational interviewing to improve adherence and health outcomes.
  • Coordinate with payers to resolve insurance barriers, expediting therapy access.
  • Maintain accurate documentation in Salesforce CRM, ensuring compliance with regulatory and pharma requirements.
  • Therapeutic focus: Immunology, Rheumatology, Dermatology, Gastroenterology, Cardiology, Autoimmune disorders, Diabetes.

Clinical Care Coordinator – Field Nurse & Lead

AxelaCare – Specialty Pharmacy
01.2012 - 01.2013
  • Coordinated care for immunology therapy patients, including IVIG infusion therapy.
  • Acted as liaison between HCPs, patients, and field nurses.
  • Trained field staff and managed specialty pharmacy onboarding.

Nurse Case Manager

Crossroads Hospice / Home Health
01.2011 - 01.2012
  • Managed home health and hospice patients during terminal care.
  • Administered medications, performed wound care, and educated families.
  • Served as nurse liaison, coordinating HCP orders and family support.

Field Agency Nurse

Favorite Nurses Agency
01.2006 - 01.2012
  • Supported medical-surgical units, hospice, home health, long-term care, psych, and clinic assignments.
  • Provided comprehensive bedside and case management nursing care.

Education

Associate Degree - RN Nursing

Park University
Parkville, MO
01.2011

Vocational LPN Diploma - undefined

Strawn Nursing School / Columbia Career Center
Columbia, MO
01.2006

Bachelor of Business/Fine Arts - undefined

Stephens College
Columbia, MO
01.1979

Skills

  • Pharmacovigilance & Drug Safety Reporting
  • Telemedicine & Virtual Patient Education
  • Specialty Pharmacy (IVIG, Immunology, Autoimmune)
  • Patient Case Management & Adherence Support
  • Salesforce CRM & Microsoft Office Applications
  • Insurance Coordination & Market Access Support
  • Motivational Interviewing & Health Coaching
  • Bilingual Patient Communication (English/Spanish)
  • Case evaluation
  • Clinical assessment
  • Care coordination
  • Case management
  • Technology proficiency
  • Patient care and education
  • RN case management
  • Chronic disease management
  • Problem-solving abilities
  • Time management
  • Compassionate and caring
  • Critical thinking
  • Strong clinical judgment
  • Team collaboration
  • Patient care assessment
  • Patient education
  • Clinical documentation
  • Relationship building
  • Analytical thinking
  • Interpersonal communication
  • Diabetes management

Certification

  • Registered Nurse – Missouri Compact (37 states): #201102563
  • Kansas RN: #24-36708-092
  • California RN: #843358

Languages

Bilingual: English

Timeline

Nurse Case Manager – Pharmacovigilance / Specialty Pharmacy / Telemedicine

United BioSource Corp / Express Scripts / AbbVie / Amgen
02.2013 - Current

Clinical Care Coordinator – Field Nurse & Lead

AxelaCare – Specialty Pharmacy
01.2012 - 01.2013

Nurse Case Manager

Crossroads Hospice / Home Health
01.2011 - 01.2012

Field Agency Nurse

Favorite Nurses Agency
01.2006 - 01.2012

Vocational LPN Diploma - undefined

Strawn Nursing School / Columbia Career Center

Bachelor of Business/Fine Arts - undefined

Stephens College

Associate Degree - RN Nursing

Park University

Training

  • AI in Healthcare: Go Far: Personal Skills to Win in the AI World, Innovating with AI, Leadership Perspectives on AI
  • Dale Carnegie Training: Win Friends and Influence People, Present Complex Information, Persuade with Impact
  • CliftonStrengths: Strategic, Relator, Achiever, Maximizer, Analytical (Top 1 in 33 Million)
  • Leadership & Resiliency Teams: Market Access Team, Social Resiliency Team

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Suzanne Bell