Suzanne Brown
RN
Cambridge,MA
Summary
Accomplished and compassionate RN, fluent in Spanish. Excels in quickly establishing rapport with patients and their families, experienced with different cultures and socioeconomic backgrounds. Organized and detail-oriented with a strong work ethic.
Overview
8
8
years of professional experience
Work History
Care Planning Registered Nurse
Commonwealth Care Alliance
01.2018 - 08.2022
- Conducted initial and ongoing face-to-face assessments (telephonic and virtual during height of pandemic) for CCA members
- Completed timely, high quality, and accurate MDS assessments and Care Plans, identified member concerns and unmet needs
- Collaborated with other staff members as needed to support timely interventions
- Developed rapport with members and families, providing emotional support while addressing concerns or questions
- Developed and maintained courteous and effective working relationships.
- Learned and adapted to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Registered Nurse
North Shore Adult Day Health Center
03.2016 - 12.2017
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patient progress toward reaching established goals of care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Streamlined medication administration processes for increased safety and accuracy during busy times
- Managed time efficiently in order to complete all tasks within deadlines.
- Completed timely and accurate MDS assessments and Care Plans
Float Registered Nurse
New Hampshire Veterans' Home
10.2014 - 03.2016
- Improved patient outcomes by consistently providing high-quality care and effectively prioritizing tasks in fast-paced, dynamic environments.
- Demonstrated flexibility by floating between units where needed to ensure optimal coverage
- Prevented complications through thorough assessments and early identification of potential issues and prompt intervention when necessary.
- Administered medications and treatments as prescribed by physician
- Enhanced patient satisfaction and alleviated patient anxiety through compassionate communication, active listening, and personalized care plans.
- Facilitated smooth transitions between shifts by providing thorough handoff reports to incoming nurses, ensuring continuity of care.
- Championed a culture of patient-centered care, consistently demonstrating empathy, respect, and professionalism in all interactions with patients
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor Of Arts - Psychology
University of New Hampshire
Durham, NHMassage Therapy Certification - Massage/ Holistic Health
Santa Barbara Body Therapy Institute
Santa Barbara, CATeaching Certification - Teaching English As A Second Language
University of California, Santa Barbara
Santa Barbara, CAAssociate Degree In Nursing, RN - Nursing
Lakes Region Community College
Laconia06.2014
Skills
- Basic Life Support
- Fluent in Spanish
- Empathetic with an ability to hold even the most difficult patients in unconditional positive regard
- Excellent communication skills
- Skilled at working both independently and collaboratively
Timeline
Care Planning Registered Nurse
Commonwealth Care Alliance
01.2018 - 08.2022
Registered Nurse
North Shore Adult Day Health Center
03.2016 - 12.2017
Float Registered Nurse
New Hampshire Veterans' Home
10.2014 - 03.2016
Bachelor Of Arts - Psychology
University of New Hampshire
Massage Therapy Certification - Massage/ Holistic Health
Santa Barbara Body Therapy Institute
Teaching Certification - Teaching English As A Second Language
University of California, Santa Barbara
Associate Degree In Nursing, RN - Nursing
Lakes Region Community College
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