Suzanne Casados

Generated revenue and built customer relationships by identifying needs, presenting solutions, and closing deals for products and services that met or exceeded sales targets and grew the agency's business.

• Lead generation
• Customer needs assessment
• Product/service presentation
• Negotiation and closing
• Customer relationship management
• Sales pipeline management
• Collaboration with internal/external stakeholders
• Market knowledge

Responsible for daily operations, managing and training staff, ensuring customer satisfaction, developing strategies for revenue growth, and maintaining financial goals through budget management and cost control. Key responsibilities also involve analyzing performance reports, coordinating marketing efforts, ensuring compliance with health and safety standards, and fostering a positive work environment to achieve overall organizational success.

• Budgeting/finance/human resources
• Catering (up to 1,000+ customers)
• Dine-In/curbside/to-go service
• Inventory control
• Marketing/sales action plan
• Menu planner
• Property/real estate management