Suzanne Cordova

• Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
• Posed and strutted to demonstrate features such as garment quality, style, and design.
• Modeled garments such as dresses, coats, underclothing, and swimwear.
• Kept up with personal care to cut down on wait times for hair, makeup and styling.
• Rehearsed cat walks and special choreography in preparation for fashion exhibits.
• Understood fashion trends to accurately portray brand and client briefs.
• Remained focused, motivated and professional throughout long shoots and events.
• Adapted quickly to changing environments for continued professionalism under pressure.
• Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.

• Built a successful custom home service tailored to a broad spectrum of middle class to elite class of luxury high end cliental.
• I oversee and handle operational administrative office duties and operations management which include: openly communicating with customers, scheduling appointments for clients and employees, while affectively and creatively solving any customer concerns or employee conflicts.
• Worked with several very high end clients and have gone above and beyond in my day to day duties to provide absolute superior customer service experience which resulted in building long lasting repeat business relationships. coupled NDA experience are managed with sensitive client requirements..
• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• I run marketing for social media, ads, and other areas
• I also ensure proper onboarding of new clients into our software system, as well as updating our current client information, priorities and needs
• I have excellent time management, attention to detail, while being accountable and responsible with important customer and account information and data
• I plan, coordinate and manage large projects and gatherings for clients as well as large parties/events and handle all logistics from pre-planning, planning, decision making, meeting and scheduling vendors, payments, organization, directing, workers, vendors and people, setup, arrivals, staying on schedule, transitioning, cleaning, tidying, breakdowns, returns I have strong sales background as well as organizational skills on projects that directly impact client service and retention.
• Managed HR, clerical, budget, coordination, accounting, financials, and procurement essential supply process
• Accomplishments:
• Achieved long term success of more than 15 years in a very high turnover customer service industry
• We have retained many customers and gained knowledge of industry standards and have successfully met and exceeded them
• Maintaining customers for 5 years or more

• Successful ecommerce Entrepreneur. Successful customer engagement resulted in achieving over 300% sales growth rate over a 3 year period.
• Established consumer face-to-face marketing activities which impacted brand loyalty and repeat customer satisfaction experiences.
• Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Generated revenues yearly and effectively capitalized on industry growth.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Established market strategies, market research, advertising, customer targeting, customer service relations, diversified income streams, market analytics, market innovation, and identify and prioritize business opportunities.
• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Evaluated suppliers to maintain cost controls and improve operations.
• Established foundational processes for business operations.

Provide First-Aid to dogs, cats and other common household pets.

• Treasury officer at local chapter.
• Joined a BNI local chapter for SuCo Home Services, LLC for Residential Cleaning.
• Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
• Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.

• I was a Jewelry Sales Associate and it was here that I assisted customers by recommending products such as jewelry products, care plans, routine maintenance of their jewelry purchases
• I was responsible inventory, cleaning, care and was accountable for all jewelry products
• Accomplishments
• I displayed the utmost respect and honesty towards my managers, co-workers, and customers
• I had customers return for products and made several purchases based on my recommendations
• I made husband’s Rockstars, wives genius’, sister’s thoughtful and friend’s beautiful

• Maintained optimal inventory levels to meet operational requirements.
• Worked with suppliers to manage schedules, specifications and quality compliance.
• Enforced safety protocols for proper equipment operation.
• Improved project efficiency by prioritizing equipment tasks and operation while adhering to safety protocols.
• Military Service - Honorable discharge