Suzanne D. Fowler
Key Recovery, UHS
Chester,PA
1
Certification
45
years of professional experience
Work History
Assessment Specialist
3 Years 6 Months- -Did assessments to determine appropriate level of care for clients
- -Assigned clients to groups and clinicians
- -Obtained pre-certification when needed
- -Did authorisation reviewed with insurance companies
- Experience working with electronic medical records
- -Did 1:1’s as needed
- -Facilitated groups
Parent Educator
15 Years- -Performed intake evaluations to identify clients’ needs.
- -Presented information on different child raising issues
- Ran teen group
- -Conducted home visits to assess if residence is safe for children
- -Prepared monthly reports to Director regarding productivity
- Submited monthly reports on each client to their caseworker
- -Testified in court as needed on clients’ overall parenting
- -Responsible for program operation in Director’s absence
Senior Counselor
6 Years- -Facilitated and provided group and individual therapy
- -Responsible for clients and their charts on my caseload
- -Assisted clients in obtaining more intensive treatment
- -Ran orientation group for new clients
- -Assisted in training new staff
- -Member of the client satisfaction committee
Clinical Supervisor
1 Year- -Provided weekly supervision to staff
- -Responsible for checking authorizations for services provided
- -Presented various trainings to staff
- -Interviewed, hired and trained new staff
- -Assisted staff in crisis situations
- -Monitored chart maintenance
- -Submitted monthly reports on admissions/discharges
Contract Employee/DUI Program Coordinator
9 Years- -Facilitated groups and individual therapy
- -Developed curriculum and presented various programs
- -Performed intakes for admissions
- -Obtained authorizations for services from public and public insurance providers
- -Assisted in training new staff
- -Interacted with clients’ probation officers, employers and families
- -Assessed clients for appropriate level of care
Shift Supervisor/Case Manager
1 Year- -Managed individual patient caseload with dual diagnosed population
- -Responsible for making after care treatment arrangements
- -Performed continued stay reviews with various insurance providers
- -Provided individual and group therapy
- -Supervised staff
Director of Intake
2 Years- -Conducted assessments to determine appropriate treatment
- -Verified clients’ insurance coverage and financial information
- -Performed initial utilization review with insurance providers
- -Responsible for after care follow up on clients’ progress
- -Assisted with marketing
- -Supervised support staff
- -In charge of facility in Director’s absence
Senior Counselor
3 Years- -Facilitated and provided group and individual therapy
- -Responsible for clients and their charts on my caseload
- -Assisted clients in obtaining more intensive treatment
- -Ran orientation group for new clients
- -Assisted in training new staff
- -Member of the client satisfaction committee
Co-Facilitator
7 Years- -Provided counseling in group and individual settings
- -Assisted with agency inspections
- -Assisted in training new staff
Client Service Trainer
2 Years- -Marketed the EAP to prospective companies
- -Developed several trainings for presentation to employees
- -Presented trainings to in-house staff and clients on various topics
- -Assistant Editor of Department Newsletter
- -Conducted assessments on clients and determined appropriate treatment
- -Determined clients’ eligibility for treatment with their insurance providers
- -Provided on-call crisis services to clients
Director of Social Services
6 Years- -Developed all policies and procedures for Social Services Department
- -Coordinated discharge planning for inmates released to general prison population or to the community
- -Arranged and documented mental health court commitment hearings
- -Supervised counselor aids and inmate workers
Administrative Assistant to the President
2 Years- -Performed general secretarial duties
- -In charge of VIP tickets
- -Responsible for making President’s travel arrangements
Assistant Director of Student Services/Placement
2 Years- -Planned various student activities on campus
- -Coordinated routine meetings with Residential Advisors
- -Assisted students with special needs
- -Arranged job interviews/job fairs for students
- -Presented seminars on resume writing, interviewing skills to students
Education
Master of Social Work and Administration
Bachelor of Arts - English
with teacher certification
Skills
Several years of administrative and counseling experience in the healthcare field; capable of working independently and as part of a team; computer literate; Presentation/training experience; able to handle crisis; marketing skills
Certification
- Chemical Dependency Counselor Certification 1991
- Penn State University, Great Valley, PA
- In process of getting licensed
Timeline
Assessment Specialist
Key Recovery, UHS
02.2023 - 08.2026Read More
Parent Educator
Elwyn
01.2008 - 01.2023Read More
Clinical Supervisor
NHS of Delaware County
01.2005 - 01.2006Read More
Senior Counselor
NHS
01.2002 - 01.2008Read More
Shift Supervisor/Case Manager
Universal Health Systems
01.1999 - 01.2000Read More
Director of Intake
American Day Treatment Centers
01.1997 - 01.1999Read More
Contract Employee/DUI Program Coordinator
NHS of Delaware County
01.1996 - 01.2005Read More
Senior Counselor
Valley Forge Medical Center and Hospital
01.1993 - 01.1996Read More
Client Service Trainer
US Healthcare
01.1991 - 01.1993Read More
Co-Facilitator
Help Counseling
01.1987 - 01.1994Read More
Director of Social Services
Correctional Medical Systems
01.1986 - 01.1992Read More
Administrative Assistant to the President
Valley Forge Music Fair
01.1984 - 01.1986Read More
Assistant Director of Student Services/Placement
Moore College of Art
01.1982 - 01.1984Read More
Lynchburg College
Bachelor of Arts from English
Read More
West Chester University
Master of Social Work and Administration
Read More