Suzanne Forget

• Developed and maintained strong relationships to deliver exceptional customer service support and inquiries from customers.
• Reconciled accounts receivable ledger to account for and properly post payments.
• Reduced delinquency for assigned customer accounts
• Facilitated past due invoice payments by sending bill reminders and contacting clients.
• Notated customer account regarding credit history, dates contacted and other relevant information to keep accurate records.
• Recorded deposits into Point Click Care, reconciled monthly bank accounts-General,Trust and Petty Cash
• Maintained excellent financial standings by working closely with Manager to processes business transactions.
• Scanning sensitive information into charts in a timely matter

Assigned to Alzheimer's/Dementia lock down unit.

Compassionately cared for 16 men. Listened to family concerns and acted on them. Facilitated activities that included range of motion and ambulatory management. Documented on day to day behaviors and reported any major change.

• Managed scheduling, facilitating adequate coverage to meet demand
• Maintained positive work ethic and commitment to providing excellent customer service.
• Coordinated bookkeeping in QuickBooks including invoicing and accounts payable
• Reconciling escrow accounts, grossing $110M per month and General account
• Stay updated with laws regarding escrow and payroll