Summary
Overview
Work History
Education
Skills
References
Timeline
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Suzanne Foster

Oxford

Summary

Dynamic team player with strong communication skills and a proven track record in delivering exceptional customer service through payroll processing software. Expertise in ensuring compliance with payroll, state, and federal regulations. Proficient in Microsoft Office applications. Dedicated to achieving positive resolutions for diverse business challenges.

Overview

12
12
years of professional experience

Work History

Payroll Specialist

S&ME
Raleigh
07.2021 - 07.2025
  • Facilitated immediate customer service assistance to employees concerning questions about paychecks or payroll matters.
  • Established and updated employee records, encompassing new hires, terminations, salary adjustments, and tax withholding documentation.
  • Coordinated multiple tasks simultaneously while consistently meeting deadlines.

Payroll Administrator for both US and Canadian Employees

Martin Marietta Materials
Raleigh
06.2018 - 02.2021
  • Processed payroll for 5000+ employees weekly, bi-weekly and semi-monthly
  • Processed pay for 3rd party payments, (Child Support, Federal and local levies)
  • Provided wage statement reports when required
  • Data entry, pay rate corrections, Union calculations and payment
  • Customer service for payroll related issues.
  • Check requisition for all outside third party payments for Canada, (Child Support, RRSP contributions, union and so forth).

Payroll Coordinator for Canadian Employees

Advance Auto Parts
Raleigh
12.2017 - 05.2018
  • Full time temporary position training new payroll team members
  • Process payroll for 500+ employees bi-weekly
  • Data entry, pay rate corrections, Union and Compar calculations and payments
  • Year-end reporting T4’s and RL1’s (Canadian W2)
  • Customer service

Help desk associate

NeoNova
Raleigh
09.2017 - 02.2018
  • Customer service for 100+ rural telephone companies.
  • Troubleshoot internet, VOIP, TV and computer issues
  • Assisted customers on the telephone providing the necessary steps to resolve technical issues

Payroll Coordinator for Canadian Employees

Advance Auto Parts
Raleigh
01.2014 - 04.2017
  • Company Overview: CARQUEST Auto Parts, acquired by Advance Auto Parts
  • Processed payroll for 5000+ employees bi-weekly and semi-monthly
  • Processed pay for 3rd party payments, (Child Support, Federal and local levies)
  • Provided wage statement reports when required
  • Data entry, pay rate corrections, Union and Compar calculations and payment
  • Submitted Year-End reporting, T4's and RL1's (US W2)
  • Customer service for payroll related issues.
  • Accounts Payable
  • CARQUEST Auto Parts, acquired by Advance Auto Parts

Education

Information Technical System Administrator (ITSA) Program -

MyComputerCareer
Raleigh, NC
10.2017

Associate in Applied Science - Network System Administrator

ITT Technical Institute
Durham, NC
06.2016

Associate in Applied Science - Small Computer Systems

Delta Community College
01.1989

Skills

  • Oracle and Ceridian payroll software
  • Microsoft Office Suite
  • Data analysis and reporting
  • Customer relationship management

Team collaboration

  • Journal entry preparation
  • Payroll processing
  • Employee file maintenance
  • Workday proficiency
  • BST expertise

References

  • Robert Stechuchak, Payroll Manager for CARQUEST, 919-414-1935
  • Meredith Brown, HR manager for CARQUEST Canada Inc., Meredith.brown@carquest.com, 416-679-3038

Timeline

Payroll Specialist

S&ME
07.2021 - 07.2025

Payroll Administrator for both US and Canadian Employees

Martin Marietta Materials
06.2018 - 02.2021

Payroll Coordinator for Canadian Employees

Advance Auto Parts
12.2017 - 05.2018

Help desk associate

NeoNova
09.2017 - 02.2018

Payroll Coordinator for Canadian Employees

Advance Auto Parts
01.2014 - 04.2017

Information Technical System Administrator (ITSA) Program -

MyComputerCareer

Associate in Applied Science - Network System Administrator

ITT Technical Institute

Associate in Applied Science - Small Computer Systems

Delta Community College

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