Suzanne Green
Seaford,DE
Summary
Focused on building excellent rapport with others, providing support and working on multiple projects simultaneously. Assists team of office professionals with administrative and organizational needs. Multi-talented assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
19
19
years of professional experience
Work History
Administrative Coordinator
Invista
Seaford, DE
02.2023 - Current
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Maintained office supplies by checking inventory and ordering items.
- Updated and maintained office policies and procedures manual, ensuring all practices are current and in line with industry standards.
- Managed confidential employee and company documents, ensuring they are securely stored and handled.
- Prepared detailed reports and presentations for executive staff.
- Prepared agendas and took notes at meetings to archive proceedings.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Assisted in the preparation of presentations, reports and other documents as needed.
- Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Developed tracking systems for departmental projects and initiatives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Facilitated the onboarding process for new hires, including preparing workstations and coordinating orientation schedules.
- Guided employees in handling difficult or complex problems.
- Provided assistance during special projects or events as needed.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Acted as a liaison between different departments to facilitate communication and project collaboration.
- Assisted with onboarding of new employees by providing information packets and training materials.
Operations Assistant
Mid Atlantic Services
Seaford, DE
06.2022 - 10.2023
- Organized and filed important company documents, spreadsheets and reports
- Planned routine operations and special projects under direction of operations manager
- Answered work phones and routed correspondence to correct parties
- Worked closely with other departments on special projects
- Identified internal problems and recommended solutions to upper management
- Monitored inventory levels and ordered new supplies to prevent shortages
- Helped senior staff carry out daily facility operations, set schedules and meet customer requirements
- Supervised supply and mobility operations and special projects
- Prepared conference rooms for meetings and took minutes
Sales Representative
Cintas Corporation
Bridgeville, DE
04.2018 - 02.2020
- Duties may include but are not limited to: B2B sales building, including prospecting, cold calling, securing meetings with potential new accounts, presenting available programs to meet customer's needs, and creating/tailoring programs to effectively service all clientele
- Proficiency in CRM program to maintain customer's data and accounts
- Exceeding team sales quota as well as regional revenue objectives
- Maintaining relationships with existing clientele and ensuring all facility needs were maintained
Advertising Account Executive
iHeart Media
Salisbury, MD
02.2009 - 03.2018
- Duties may include but are not limited to: Ability to design, present, and successfully execute targeted marketing campaigns
- Generate revenue and meet/exceed established sales targets
- Ability to exercise judgment and operate independently
- Translate market & station business strategies into specific actions that generate sales & revenue
- Monitor competitive media to continually prospect for new account leads, draft and comprehend complex and persuasive business correspondence
- Provide regular analysis to manager regarding prospective sales order, new prospect lists, forecasts, and competition analysis
- Service client accounts including preparing sales orders and production requests, resolve billing discrepancies, assist in account collections
- Follow station/company practices/policies for processing, invoicing, calculation of sales
- Establish, maintain, and strengthen relationships with existing client base & agencies
- Organize and assemble equipment required for broadcasts
- Flexibility to assemble and organize for remote productions
Sales Consultant
Ashley Home Store
Delmar, DE
07.2007 - 09.2008
- Duties may include but are not limited to: Home and design professional
- Coaching customers to assist them with reaching design potential
- Customer service, greeting customers cheerfully and answers customer questions
- Assist customers with store navigation
- Works to create and maintain an enjoyable and respectful environment for our guests and employees
- Addresses and resolves customer complaints and requests promptly and in a courteous manner
Education
Medical Assistant -
Delaware Technical Community College
Georgetown, DE05.1999
Skills
- Work Planning and Prioritization
- Policy and Procedure Adherence
- Inventory Management
- Delegating Work
- Written and Verbal Communication
- MS Office
- Positive Attitude
- Information Confidentiality
- Ordering and Stocking Supplies
- Attention to Detail
- Professional and Friendly
- Organizational Management
- Event Coordination
- Professional and Mature
- Inventory Replenishment
- PPE Use
Timeline
Administrative Coordinator
Invista
02.2023 - Current
Operations Assistant
Mid Atlantic Services
06.2022 - 10.2023
Sales Representative
Cintas Corporation
04.2018 - 02.2020
Advertising Account Executive
iHeart Media
02.2009 - 03.2018
Sales Consultant
Ashley Home Store
07.2007 - 09.2008
Medical Assistant -
Delaware Technical Community College