Suzanne Grumbo

• Delivered friendly, attentive service to guests at lodge bar, fostering a welcoming atmosphere
• Prepared cocktails and beverages according to Rocky Knob Lodge drink recipes to enhance guest experience
• Managed and restocked bar supplies to ensure seamless service and availability of glassware and liquor

• Six day whitewater adventure guide.
• Row and control boat into class 5 rapids.
• Swift water rescue, wilderness first responder and critical recovery response.
• Pack gear and food for 30 people 6 days.

Directed deck operations for sustainable fisheries voyages and daily vessel readiness.

Navigated vessel routes using charts, radar, compass, and weather reports.

• First Mate duties include fishing, cleaning of vessel, cutting bait and fixing fishing rods, stock and pack fish for wholesale.
• Caught fish commercially

• Mixed beer, wine, and cocktails at Rocky Knob Lodge bar.
• Greeted lodge guests and took drink orders with friendly service.
• Managed bar setup, restocking, and closing tasks each shift.

• Inspected rental equipment for safety, damage, and proper function before use.
• Adjusted bindings and boot settings for guest height, weight, and ability.
• Cleaned, organized, and stored rental gear in service and storage areas.
• Assisted guests with sizing, selection, and rental check-in at counter.
• Maintained ski and snowboard inventory for daily mountain operations.
• Tracked rental transactions and customer information using point-of-sale systems.
• Supported front-line service during busy winter shifts at Lost Trail ski area.
• Coordinated with vendors regarding delivery schedules and pricing information.
• Inspected rental equipment upon return, closed transactions efficiently and performed routine maintenance or minor repairs in preparation for next customer.

• Mixed cocktails and poured beverages for lodge bar guests
• Greeted guests and took drink orders at bar counter
• Maintained clean bar stations, glassware, and service areas
• Processed payments and balanced cash drawer after shifts
• Coordinated with kitchen staff on food and drink service