Suzanne Jackson
Texas City
Summary
Dynamic General Manager with a proven track record at Whataburger Restaurants L&c, excelling in operations management and team leadership. Expert in training and coaching staff to enhance productivity and customer relations. Committed to implementing effective strategies that drive performance and foster a collaborative work environment.
Overview
2026
2026
years of professional experience
Work History
General Manager
Whataburger Restaurants L&c
Galveston, TX
01.2013 - Current
- Assisted in developing operational strategies to enhance team performance and productivity.
- Supported daily operations by coordinating schedules and resource allocation.
- Learned company policies and procedures to ensure compliance in all activities.
- Participated in training sessions to improve knowledge of industry standards and best practices.
Ast Manager
Fat Boys Storage an Bait Camp
Galveston, TX
2002 - 2013
- Managed daily operations of storage facility, ensuring optimal organization and accessibility of inventory.
- Oversaw scheduling and coordination of staff shifts to maintain efficient workflow during peak seasons.
- Implemented safety protocols to enhance compliance and reduce risk within facility operations.
- Trained new employees on equipment usage and operational procedures to ensure consistent service quality.
- Developed strategies for improving customer satisfaction through enhanced service delivery practices.
Education
High School Diploma - General Studies
Alvin High School
Alvin, TX05.2003
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Customer relations
- Staff training
Timeline
General Manager
Whataburger Restaurants L&c
01.2013 - Current
Ast Manager
Fat Boys Storage an Bait Camp
2002 - 2013
High School Diploma - General Studies
Alvin High School