Suzanne Khamvilaythong

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Swak packages by inputting the correct zip code, weight product, and repairing damage boxes

Resolve customer complaints while prioritizing customer satisfaction and loyalty

Scheduling of 20 staff members

Cash handling and balancing tills (correct any discrepancy as needed)

Assist with pricing questions, inventory availability and changes to existing orders

Inventory control

Helping customers with their special memories by printing photos, archiving, and restoration of old photos

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Payroll and scheduling
• Monthly Firearm audits and daily firearm releases