Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Mordoh

SARASOTA,FL

Summary

Obtain leadership role to assist members in achieving goals and maintaining a healthy lifestyle.

Overview

24
24
years of professional experience

Work History

Customer Service Representative

RSP USA
03.2014 - 06.2026
  • Collaborated with real estate agents to create and refine marketing materials.
  • Resolved conflicts or complaints
  • Supervised off-site employees providing feedback on quality of work.

Senior Library Technician

New College of Florida Jane Bancroft Cook Library
12.2002 - 02.2014
  • Processed interlibrary loan requests to facilitate access to resources
  • Searched database(s) for titles aligning with new acquisitions to enhance collection relevance
  • Assist with copy cataloging
  • Search database(s) for titles matching new acquisitions
  • Ensured accuracy of information in the library catalog by making necessary corrections.
  • Preparing materials for circulation
  • Removed outdated materials from collection to ensure relevance and accuracy.
  • Discarding materials withdrawn from collection

Library Aide

Fruitville Public Library
05.2002 - 12.2002
  • Assisted at circulation desk; checking materials in and out
  • Created and/or updated patron records
  • Contacted patrons to alert them of material being held
  • Created engaging displays to highlight library resources and promote reading
  • Developed and suggested library programs to enhance community engagement and user participation
  • Trained volunteers to support library operations and improve service delivery
  • Assisted library staff with daily operations

Education

Bachelor of Arts - Humanities

Eckerd College
St. Petersburg, FL
01-2012

Associates of Applied Science - Library Technical Assistant

Macomb Community College
Mt. Clemens, MI
01-1983

Skills

  • Typing/data entry 40 wpm,
  • MS Office software (Word, Outlook, Excel, Power Point, Publisher)
  • Operation of office equipment including fax, copier, scanner, filing
  • Cash handling and previous customer relations experience
  • Outstanding attention to detail, personable phone/chat etiquette
  • Comfortable with Facebook social media platform

Timeline

Customer Service Representative

RSP USA
03.2014 - 06.2026

Senior Library Technician

New College of Florida Jane Bancroft Cook Library
12.2002 - 02.2014

Library Aide

Fruitville Public Library
05.2002 - 12.2002

Associates of Applied Science - Library Technical Assistant

Macomb Community College

Bachelor of Arts - Humanities

Eckerd College