Summary
Overview
Work History
Education
Skills
Timeline
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Suzanne Palladino

Staten Island

Summary

Dynamic professional with a proven track record at Crossmark, adept in enhancing in-store experiences through expert merchandise planning and engaging brand presentations. Skilled in plan-o-gram creation and leveraging product knowledge for impactful displays. Excelled in building relationships and employing cognitive behavior therapy techniques to foster positive change, demonstrating exceptional interpersonal and organizational skills.

Overview

15
15
years of professional experience

Work History

Retail Merchandiser

Crossmark
07.2017 - 12.2025
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Counselor

Beacon of Hope House
01.2011 - 06.2017
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Supported individuals dealing with mental health and emotional issues.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Listened to clients' concerns and provided encouragement and support.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

Education

Master of Arts - Social Work

Capella University
Minnesota City, MN
09-2027

Bachelor of Arts - Psychology

American Public University
West Virginia
06-2017

Skills

  • Interior and exterior displays
  • In-store support
  • Plan-o-gram creation
  • Brand presentations
  • Merchandise planning
  • Product knowledge

Timeline

Retail Merchandiser

Crossmark
07.2017 - 12.2025

Counselor

Beacon of Hope House
01.2011 - 06.2017

Master of Arts - Social Work

Capella University

Bachelor of Arts - Psychology

American Public University

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Suzanne Palladino