Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Rassner

DELRAYBEACH

Summary

Retail professional with expertise in sales operations and inventory management, recognized for enhancing customer interactions and optimizing merchandise displays.

Overview

38
38
years of professional experience

Work History

Primary Retail Sales Associate

Boca Leche
Fort Lauderdale
02.2017 - 12.2017
  • Accurately processed transactions using point-of-sale systems and cash handling procedures.
  • Facilitated product selection and addressed inquiries in a fast-paced environment.
  • Collaborated with team members to enhance customer satisfaction and create a welcoming shopping environment.
  • Collaborated with team members to enhance overall shopping experience for customers.
  • Maintained inventory levels and organized merchandise displays to optimize product visibility and accessibility.
  • Resolved customer complaints effectively while promoting a helpful store atmosphere.
  • Effectively resolved customer complaints while fostering a supportive store atmosphere.
  • Trained new staff on company policies and customer service best practices to ensure consistent service quality.

Sales Associate

TD Services
Houston
01.1980 - 07.1982

Managed sales operations and submitted competitive bids for apartment industry contracts to secure new business.

  • Assisted customers in selecting products and resolved inquiries to enhance customer satisfaction.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Maintained accurate inventory records and organized merchandise displays.
  • Negotiated contracts with clients to maximize profitability of sales transactions.
  • Developed strategies based on customer feedback analysis to boost sales volume and meet market demands.
  • Developed contract performance monitoring processes to ensure timely deliverables.
  • Conducted due diligence investigations for contractual agreements and mergers.

Education

Some College (No Degree) - General Studies

Houston Community College
Houston, TX

Skills

  • Point-of-sale operations
  • Cash register operation
  • Cash management
  • Inventory management and merchandising
  • Stock replenishment
  • Shelf stocking
  • Visual merchandising
  • Merchandise display
  • Sales expertise
  • Customer service and sales
  • Upselling strategies
  • Promotional strategies
  • Sales promotions
  • Brand representation
  • Market analysis
  • Promotional events
  • Customer communication
  • Product knowledge
  • Return policies
  • Complaint management
  • Conflict resolution
  • Customer rapport
  • Effective communication
  • Team collaboration
  • Relationship management
  • Problem solving
  • Merchandising techniques

Timeline

Primary Retail Sales Associate

Boca Leche
02.2017 - 12.2017

Sales Associate

TD Services
01.1980 - 07.1982

Some College (No Degree) - General Studies

Houston Community College
Suzanne Rassner