Suzanne Redmon
Wilsonville,OR
Summary
Dynamic professional with a proven track record at Beaverton Dental Center, excelling in patient relationship management and appointment scheduling. Adept at optimizing workflows and enhancing operational efficiency, I leverage strong telecommunication skills and a commitment to exceptional customer service to drive positive patient experiences and support healthcare teams effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Hygiene Coordinator
Beaverton Dental Center
Beaverton, OR
06.2023 - Current
- Managed phone communications and scheduled appointments for hygiene services.
Arranged and updated daily schedules to optimize workflow and service delivery.
Financial Planning Assistant
Ameriprise Financial Services, LLC
Salem, OR
10.2021 - 06.2023
- Delivered comprehensive administrative assistance to Financial Planners by assembling reports, gathering data, and managing appointment schedules.
Patient Care Coordinator
Beaverton Dental Center
Beaverton , OR
10.2020 - 10.2021
- Optimized scheduling and rescheduling of patient appointments to enhance operational efficiency.
- Educated patients on care plans and healthcare options to facilitate informed decisions.
- Performed insurance verifications and processed claim forms during patient intake.
Education
Some College (No Degree) - Business
Portland Community College
Portland, ORSkills
- Customer service expertise
- Electronic health records management
- Appointment scheduling
- Telecommunication skills
- Team collaboration
- Time management
- Problem solving
- Administrative support
- Task prioritization
- Insurance verification
- Patient relationship management
- Patient record management
- Treatment planning
Certification
- Basic Life Support Certification
Additional Employment
- I worked for a pediatric dental office for 3 years, in Wilsonville. This is where I was able to use my customer service background and excel at the front desk. I also had more than 10 years in Finance with various local credit unions and 4 years with Edward Jones.
References
References available upon request.
Timeline
Dental Hygiene Coordinator
Beaverton Dental Center
06.2023 - Current
Financial Planning Assistant
Ameriprise Financial Services, LLC
10.2021 - 06.2023
Patient Care Coordinator
Beaverton Dental Center
10.2020 - 10.2021
Some College (No Degree) - Business
Portland Community College
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