Suzanne Rowland
Texarkana,AR
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
Work History
Commissary Manager
Arkansas Department of Corrections-Cummins
Grady,AR
12.2023 - Current
- Ensured compliance with all health and safety regulations
- Negotiated favorable contracts with suppliers, resulting in improved product quality and lower costs.
- Developed strong relationships with vendors, streamlining communication for efficient order processing and delivery scheduling.
- Monitored competitor activity to stay informed on industry trends and adjust pricing or marketing strategies as needed.
- Increased commissary efficiency by implementing new inventory management systems and procedures.
- Oversaw the training, and supervision of inmates to ensure a productive and professional work environment.
Human Resources Specialist
Arkansas Department Of Corrections
Texarkana, AR
04.2022 - 12.2023
- Answered questions and provided information to employees about new software or hardware.
- Updated and modified Laserfiche software to maintain employment and medical files.
Bartender/Secretary
VFW Post 4455
Pine Bluff, AR
06.2019 - 06.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Operated efficiently in high-volume setting
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
Human Resources Specialist
Arkansas Department Of Corrections
Pine Bluff, AR
09.2021 - 01.2022
- Managed system-wide operating system and software for employment files
- File employment data in Laserfiche software
- Scan employment files into sytem
Data Analysis Specialist
Bureau Of Commerce
Pine Bluff, AR
06.2020 - 12.2020
- Created and ran reports to confirm accuracy of data and made corrections according to instructions within specified timelines.
- Coordinated statistical data analysis and information flow.
X-Ray Technologist/ Business Manager
Tucker Chiropractic
White Hall, AR
06.2012 - 02.2014
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Posted and adjusted payments from insurance companies.
- Identified and resolved patient billing and payment issues.
- Trained new employees on multiple medical billing programs and data entry software.
Surgical Technologist
Baptist Medical Center
Little Rock, AR
12.2007 - 05.2008
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Evaluated procedure needs and set up equipment, tools, supplies and instruments.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Supported surgeons during cosmetic surgeries, gynecological and orthopedic procedures and general procedures.
Education
Surgical Technology
Baptist School of Nursing
Little Rock, ARSheridan High School
Sheridan, AR05.2007
Skills
- Employment Data Tracking
- Laserfiche
- Medisoft
- Radiologic Imaging
Affiliations
VFW Post 4455
Timeline
Commissary Manager
Arkansas Department of Corrections-Cummins
12.2023 - Current
Human Resources Specialist
Arkansas Department Of Corrections
04.2022 - 12.2023
Human Resources Specialist
Arkansas Department Of Corrections
09.2021 - 01.2022
Data Analysis Specialist
Bureau Of Commerce
06.2020 - 12.2020
Bartender/Secretary
VFW Post 4455
06.2019 - 06.2022
X-Ray Technologist/ Business Manager
Tucker Chiropractic
06.2012 - 02.2014
Surgical Technologist
Baptist Medical Center
12.2007 - 05.2008
Surgical Technology
Baptist School of Nursing
Sheridan High School