Suzanne Thompson
Fort Myers
Summary
Friendly and service oriented hospitality professional with extensive experience in bartending, member relations, customer service and healthcare support. Skilled at creating exceptional guest experiences, building lasting relationships and providing personalized service in a fast paced environments. Proven ability to work independently, communicate effectively, and maintain professionalism while serving members, guests, patients and team members.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Assistant
UCHealth OBGYN-West Chester, OH
West Chester, OH, USA
06.2018 - 05.2025
- Improved patient care by coordinating intake processes for precise data collection.
- Optimized scheduling of appointments to enhance clinic workflow and manage resources effectively.
- Measured vital signs accurately, including blood pressure and respiratory rate.
- Administered vaccinations and injections while strictly adhering to safety protocols.
- Supported healthcare teams during examinations by assisting with various clinical procedures.
- Executed basic laboratory tests efficiently through sample collection and routine testing.
- Prepared for minor surgeries by organizing sterile equipment and assisting during operations.
- Documented patient histories and clinical information in electronic health records, supporting seamless communication among multidisciplinary teams.
Bartender
Poor Micheal's Sports Cafe
Cincinnati, OH
01.2006 - 02.2017
- Crafted a diverse range of beverages while maintaining consistent quality and presentation, ensuring guest satisfaction and compliance with food safety standards.
- Facilitated efficient bar operations by streamlining inventory management and collaborating with kitchen and waitstaff to uphold prompt service during high-volume periods.
- Upsold featured cocktails and bar specials by suggesting pairings and tailoring recommendations to guest preferences, thereby fostering increased sales and enhancing the overall customer experience.
Bartender
Carolina Pines Golf Country Club
Havelock, NC
1997 - 1999
- Prepared and served a variety of beverages, ensuring high-quality standards.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Assisted in managing inventory levels, restocking supplies as needed.
- Engaged with customers to provide personalized service and foster repeat business.
- Assisted with member events, tournaments, banquets, and private functions
- Developed strong member relationships through attentive and professional service
Education
Medical Assisting -
Butler Tech-D Russel Lee Career Center
Hamilton, OH06.2018
Diploma - undefined
Hamilton High school
Hamilton, OH01.1991
Skills
Member relations
Guest services
Bartending
Hospitality relations
Customer service
Event support
cash handling
POS systems
Problem resolution
Professionalism
Certification
- Registered Medical Assistant Butler Technology School
- Basic Life Support UC West Chester Hospital
Timeline
Medical Assistant
UCHealth OBGYN-West Chester, OH
06.2018 - 05.2025
Bartender
Poor Micheal's Sports Cafe
01.2006 - 02.2017
Diploma - undefined
Hamilton High school
Bartender
Carolina Pines Golf Country Club
1997 - 1999
Medical Assisting -
Butler Tech-D Russel Lee Career Center