Suzanne VanDusen
Ponte Vedra Beach,FL
Summary
Detail-oriented administrative and customer service professional with experience supporting daily operations, managing client relationships, and coordinating business activities in fast-paced environments. Proven ability to provide administrative support, manage social media outreach, and build partnerships through community engagement. Background in nonprofit leadership, office operations, and relationship development, with a strong commitment to supporting mission-driven organizations and delivering exceptional service.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Board Member | Domestic Abuse Mentor/Advocate
Hopefull Handbags Global
01.2023 - Current
- Provide individualized mentoring and advocacy to domestic abuse survivors and their children, offering emotional support, guidance, and resources to promote safety, stability, and personal growth
- Collaborate with board leadership on strategic planning and organizational initiatives supporting survivors of domestic abuse and their children
- Provide administrative support including communications, documentation, and operational coordination
- Manage and contribute to social media content to increase community engagement and brand awareness
- Participate in networking and outreach events to expand community awareness of the organization’s mission
- Develop relationships with local businesses, community leaders, and partner organizations
- Research grant opportunities and assist with proposal preparation and fundraising efforts
- Support awareness campaigns focused on empowerment, healing, and long-term stability for survivors
Front Entrance Facilitator
Club Pilates
08.2018 - 03.2019
- Delivered exceptional customer service as the first point of contact for members and guests
- Processed POS transactions, managed membership accounts, and coordinated class scheduling
- Promoted and sold memberships, contributing to sales growth and retention
- Maintained accurate records and a welcoming front desk environment
Co-Owner / Chief Operations Officer
HDC Remodeling, Inc.
01.2003 - 01.2019
- Managed daily business operations including scheduling, project coordination, and vendor management
- Prepared project estimates and coordinated subcontractors and project timelines
- Oversaw bookkeeping, payroll, invoicing, and financial tracking using QuickBooks
- Built strong client relationships through clear communication and dependable service
Skills
- Administrative Support & Office Operations
- Customer Service & Relationship Management
- Community Outreach & Partnership Development
- Social Media Management & Content Creation
- Event Coordination & Networking
- Membership Sales & Client Support
- Scheduling & Calendar Management
- QuickBooks & Data Management
- Conflict Resolution & Problem Solving
- Staff Training & Team Collaboration
- CRM & Database Management
Certification
Certified Holistic Health Coach
Timeline
Board Member | Domestic Abuse Mentor/Advocate
Hopefull Handbags Global
01.2023 - Current
Front Entrance Facilitator
Club Pilates
08.2018 - 03.2019
Co-Owner / Chief Operations Officer
HDC Remodeling, Inc.
01.2003 - 01.2019