Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Wheeler

Stem,NC

Summary

Organized and driven professional looking to be part of a company that I can grow as an individual and professional. Known as someone who is a strong leader with great work ethic and excellent communication/customer service skills. Seeking a Part-time/Full-time position with flexible schedule.

Overview

17
17
years of professional experience

Work History

Owner/Manager

The Little Eatery LLC
Butner, NC
03.2024 - Current
  • Oversee budgeting and financial management.
  • Develop Business and marketing plans
  • Bookkeeping
  • Ensured compliance with local, state, and federal regulations.
  • Developed strategic plans to increase profitability and efficiency.
  • Uphold my end of my contract with the town and maintain relationships with the town and all of our customers
  • Prepare Menu and use food cost formula to set prices
  • Provided direction and guidance to employees.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Managed daily operations of business, including hiring and training staff.

Owner of Skinsation/Esthetician

Self Employed Services
Durham, NC
06.2013 - Current
  • Developed business and marketing plans
  • Set pricing according to market analytics and emerging trends.
  • Led startup and opening of business and creation of operational procedures and workflow planning.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Customer Service with clients to retain long term relationships
  • Preformed all Skincare and Waxing Services
  • Over see all ordering, stocking items for Skinsation plus the common areas of the Suite
  • Maintain relationships with 2 subrenters

Real Estate Assistant

Bespoke Realty
Raleigh, NC
09.2020 - 03.2021
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Maintained agent contacts database
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Assisted in developing marketing material for properties.

Esthetician

Skinsense Wellness Spa
Raleigh, NC
11.2007 - 08.2013
  • Provided excellent customer service and skin care treatments to all clients.
  • Educated clients on skin care procedures and products.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Sold skincare products to patients according to specific needs, boosting overall revenue.
  • Set up patient rooms and sterilized equipment.
  • Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
  • Improved appearance of clients' skin through non-surgical processes.
  • Pursued continuing education to learn new advances in skin condition treatments.
  • Maintained appropriate decorum and professionalism at all times.
  • Trained new staff on range of spa services offered.
  • Maintained over 60% in client retention

Personal Assistant

Vivian Mast
Raleigh, NC
08.2011 - 02.2012
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
  • Filed Insurance claims for PT Clients
  • Updated filing system for Client files and Insurance claims
  • Ran errands at Vivians request
  • Helped with household duties like laundry, lite cleaning, ect

Education

Licensed Esthetician - Skin Care And Waxing

Medical Arts
Raleigh, NC
06.2006

Some College (No Degree) - Business Administration

Peace College
Raleigh, NC

High School Diploma -

South Granville High School
Creedmoor, NC
05.2000

Skills

  • Marketing tactics
  • Profit and loss analysis
  • Excellent Customer Service Skills
  • Experience in Microsoft Word, Exell, PowerPoint
  • Team player
  • Great at Time Management and Multitasking
  • Experience Managing Others
  • Inventory Control
  • Hiring and staffing
  • Customer Relations
  • Relationship Building

Timeline

Owner/Manager

The Little Eatery LLC
03.2024 - Current

Real Estate Assistant

Bespoke Realty
09.2020 - 03.2021

Owner of Skinsation/Esthetician

Self Employed Services
06.2013 - Current

Personal Assistant

Vivian Mast
08.2011 - 02.2012

Esthetician

Skinsense Wellness Spa
11.2007 - 08.2013

Licensed Esthetician - Skin Care And Waxing

Medical Arts

Some College (No Degree) - Business Administration

Peace College

High School Diploma -

South Granville High School
Suzanne Wheeler