Suzanne Yang
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
13
13
years of professional experience
Work History
Shared Services Processor
Andersen Corporation
Oak Park Heights, MN
11.2018 - Current
- Process invoices using ODISS, Infor BAAN ERP, BAAN IV, Infor LN, IBM System i Access (MAPICS & BPCS)
- Matched purchase orders with invoices and recorded necessary information.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Handled sensitive and confidential documents and information to maintain corporate reputation.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
Deposit Processing Operator
US Bank Corporate
Saint Paul, MN
04.2016 - 11.2018
- Checked for accuracy by verifying data and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Entered data into various computer systems accurately using Transaction Manage Software, Skype & Microsoft Outlook.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Organized, sorted, and checked input data against original documents.
Sales Floor Team Member
Target
Saint Paul, MN
09.2015 - 03.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Claims Clerk
Auto-Owners Insurance Company
White Bear Lake, MN
09.2014 - 02.2015
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Managed workload and priorities to meet claims processing meet deadlines.
- Generated, posted and attached information to claim files.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Opening Teller
Western Bank National Association
Saint Paul, MN
08.2013 - 08.2014
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Counted, verified and handled bank deposits and armored car transactions.
Electrical Sales Associate
Menards
Maplewood, MN
03.2012 - 08.2013
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Logistic Flow Team Member
Target
Saint Paul, MN
10.2012 - 02.2013
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
Chiropractor Assistant
Allways Health Center PA
Roseville, MN
04.2012 - 08.2012
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Managed office bookkeeping with insurance billing and patient payments.
- Maintained clean and safe clinic environment to prevent injuries.
Front-End Cashier
Menards
Maplewood, MN
04.2010 - 03.2012
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
Education
Associate of Science - Accounting
Century College
White Bear Lake, MN05.2024
Diploma - Medical Assisting
Minneapolis Business College
Saint Paul, MN06.2012
Certificate of Accounting Clerk - Accounting
Century College
White Bear Lake, MN08.2022
High School Diploma -
Central High School
Saint Paul06.2011
Skills
- Attention to detail
- Customer Service
- Time Management
- Research and Collect Data
- Positive Attitude
- Efficient Data Entry
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Shared Services Processor
Andersen Corporation
11.2018 - Current
Deposit Processing Operator
US Bank Corporate
04.2016 - 11.2018
Sales Floor Team Member
Target
09.2015 - 03.2016
Claims Clerk
Auto-Owners Insurance Company
09.2014 - 02.2015
Opening Teller
Western Bank National Association
08.2013 - 08.2014
Logistic Flow Team Member
Target
10.2012 - 02.2013
Chiropractor Assistant
Allways Health Center PA
04.2012 - 08.2012
Electrical Sales Associate
Menards
03.2012 - 08.2013
Front-End Cashier
Menards
04.2010 - 03.2012
Associate of Science - Accounting
Century College
Diploma - Medical Assisting
Minneapolis Business College
Certificate of Accounting Clerk - Accounting
Century College
High School Diploma -
Central High School
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