Suzanne ‘Z’ Klimek

Crafted unique art pieces using driftwood.

Locate furniture, refurbish it, and sell it.

Leveraged online resources to gather pricing information.

Discovered competitive pricing options.

Operated successful restaurant bar business.

• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Trained and motivated employees to perform daily business functions.
• Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
• Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
• Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
• Managed payroll, daily deposits, and cost controls.

• Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
• Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
• Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
• Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and receiving, distribution and workplace safety.
• Supervised shipping and handling operations.
• Used warehouse management software to reconcile daily inventory.