Suzette Garcia
Killeen
Overview
24
24
years of professional experience
Work History
General Manager
WKS Restaurant Group
03.2016 - 03.2021
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Supported team in achieving operational goals through effective communication and collaboration.
- Learned and utilized industry-standard software for inventory management and scheduling tasks.
- Participated in team meetings to discuss strategies for process improvements and efficiency gains.
- Adapted quickly to changing work environments, demonstrating flexibility in task execution.
- Contributed to maintaining a positive workplace culture, fostering teamwork among staff members.
Assistant Manager
WKS Restaurant Group
10.2013 - 03.2016
- Assisted in managing daily restaurant operations, ensuring high service standards and customer satisfaction.
- Coordinated staff schedules to optimize labor costs while maintaining adequate coverage during peak hours.
- Developed training materials for new hires, enhancing onboarding efficiency and employee retention rates.
- Monitored inventory levels and collaborated with suppliers to streamline ordering processes and reduce waste.
- Implemented quality control measures to maintain food safety standards and compliance with health regulations.
Server
Mancha Development
08.1997 - 03.2013
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to tables.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in training new servers on menu items, service protocols, and operational procedures.
Skills
I am willing to start at any position, and thrive in high paced work environments I am able to handle multiple tasks at once without being overwhelmed or losing focus I am able to learn any task taught to me very quickly and enjoyed learning all job titles at any employer to be a benefit to my employer
Timeline
General Manager
WKS Restaurant Group
03.2016 - 03.2021
Assistant Manager
WKS Restaurant Group
10.2013 - 03.2016
Server
Mancha Development
08.1997 - 03.2013