Suzie Parker
Birmingham,AL
Summary
Dynamic hospitality professional with expertise in customer relationship management and effective communication, honed at Yamato Japanese Steakhouse & Sushi Bar. Proven ability to enhance guest experiences through attentive service and conflict resolution. Adept at operating POS systems and training new staff, ensuring seamless restaurant operations and high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server/Cashier
Yamato Japanese Steakhouse & Sushi Bar
Jacksonville, AL
05.2023 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Open and closed restaurant efficiently, including opening and closing drawers and maintaining records of the condensed reports and closing the batch.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Server
Mellow Mushroom
Cartersville, GA
09.2020 - 07.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
- Assisted in training new servers.
Education
Secondary Education - English Language Arts
Jacksonville State University
Jacksonville, AL12-2025
High School Diploma -
Cartersville High School
Cartersville, GA05-2021
Skills
- Effective communication
- Conflict resolution
- Team player
- Courteous phone demeanor
- Customer relationship management
- Hospitality service expertise
- Hospitality and accommodation
Timeline
Server/Cashier
Yamato Japanese Steakhouse & Sushi Bar
05.2023 - Current
Server
Mellow Mushroom
09.2020 - 07.2022
Secondary Education - English Language Arts
Jacksonville State University
High School Diploma -
Cartersville High School
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