Svetlana Dorofeeva
Summary
Care-focused Phlebotomist bringing 1,5 -years background in laboratory settings. Accomplished at easing donor anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
09.2023 - Current
- Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process.
- Performing venipuncture on donors to begin pheresis process. Evaluating vein performance of the donor to identify possible problems; making necessary corrections in order to expedite donation time and ensure product quality and donor safety.
- Ensuring donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
- Maintaining alertness to any reaction by donors and assisting with reactions.
- Collecting arm samples or whole blood samples from donors for testing.
Plasma Processor
CSL Plasma
08.2022 - Current
- Responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. Performing visual inspection of units to determine unit suitability.
- Ensuring accuracy of unit labeling by verifying the pre-printed label matches the dynamic label.
- Utilizing sterile technique to draw samples and using heat sealer to assure the sterility and quality of plasma unit samples.
- Ensuring samples and units are packed and shipped in accordance with center procedures.
- Preparing shipping and unit disposal documentation.
Medical Screener
CSL Plasma
08.2022 - Current
- Assisting qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
- Performing finger stick to obtain samples of donor's hematocrit and total protein levels.
- Reading and documenting hematocrit and total protein results.
- Answering telephone and answering caller's questions or transferring calls to appropriate staff member.
Office Manager
Kotamp Co
02.2018 - 06.2022
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services. Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained computer and physical filing systems.
Education
MBA -
Southern States University - San Diego
San Diego, CA05.2021
Bachelor of Science - Business Administration And Management
Saint Petersburg University of Civil Aviation
Russia05.2017
Skills
- Data Entry
- Paperwork Processing
- Specimen Preparation
- Venipuncture
- Problem Solving
- Collecting Vital Signs
- Registration Management
- Staff Management
Certification
Certified Phlebotomy Technician I
Languages
Russian
Native or Bilingual
References
References available upon request.
Timeline
Phlebotomist
CSL Plasma
09.2023 - Current
Plasma Processor
CSL Plasma
08.2022 - Current
Medical Screener
CSL Plasma
08.2022 - Current
Office Manager
Kotamp Co
02.2018 - 06.2022
MBA -
Southern States University - San Diego
Bachelor of Science - Business Administration And Management
Saint Petersburg University of Civil Aviation
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