Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Svetlana Melikov

Daly City,CA

Summary

Driven, personable, & empathetic individual with over 25 years of experience in a medical office setting, who prides herself on developing genuine relationships with her team members and clients, through clear, collaborative communication, the ability to prioritize and multitask, and the readiness to navigate complex situations when the time calls for it.


Highly experienced in a multitude administrative of tasks including front & back of house patient interactions, multiline phone communications & scheduling, and precise record keeping.


Adaptable to fast past environments with the ability to acquire and incorporate new skills as needed to support office workflows and optimize efficiencies.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Medical Assistant/Front Desk Receptionist

Irina Khidekel, MD
06.1997 - Current
  • Performed administrative duties such as managing multiline phone systems, scheduling & confirming appointments, and practicing organized data entry & file keeping.
  • Gathered & entered insurance, demographic, & medical history information into company's patient database.
  • Updated & managed company calendar.
  • Collected & scanned relevant forms, insurance, and identification documents for invoicing and insurance filing.
  • Prepared patient charts for admission.
  • Monitored and restocked supplies as necessary to preserve office operations and workflows.
  • Collaborated with team members to maintain patient-focused, engaging and compassionate environment.
  • Coordinated with pharmacies to submit prescriptions and refills.

Teacher, Russian Literature

High School #153
09.1990 - 06.1997
  • Created and applied student curriculums that fostered academic growth and encouraged students to immerse themselves in classic Russian literature.
  • Provided support to struggling students through modified lesson plans and extracurricular tutoring sessions.
  • Incorporated exciting and engaging classroom activities to achieve student participation and hands-on learning.

Legal Secretary

Publishing, House
04.1985 - 08.1989
  • Supported manager & office staff with daily operational tasks
  • Scheduled, managed, and attended business meetings.
  • Organized and maintained office filing system for easy access to critical documents and data.

Medical Assitant, Phlebotomy Technician

Military Hospital
10.1983 - 03.1985
  • Medical assistant and phlebotomist responsible for managing routine tasks.
  • Gathered and charted patient information for hospital records.
  • Preformed daily vital check ups.
  • Provided comfort and compassionate care to all patients.

Education

Certificate Of Completion - Phlebotomy Technician

Multiskilled Medical Certification Institute
Overland Park, United States
03.1999

Certificate Of Completion - Medical Assistant

Career Resources Development Center
San Francisco, United States
10.1998

Master of Arts - Philology

State University
Leningrad, Russia
06.1987

Certificate Of Completion - Medical Assistant

Medical College
Baku, Azerbaijan
06.1983

Skills

  • Bilingual (English & Russian)
  • Certified Phlebotomy Technician
  • Electronic Health Record Applications
  • Insurance Authorizations & Referrals
  • HIPAA Guidelines & Compliance
  • Patient Financial Responsibility Forms
  • Medical Charting & Clinical Documentation
  • Methodical & Detail Oriented
  • Calendar Scheduling & Appointment Management
  • Medical Charting & Clinical Documentation
  • Inventory Management
  • Informative & Patient Focused
  • Detail Oriented Data Entry
  • Collaborative Team Player
  • Interpersonal Communicator

Certification

National Certified Phlebotomy Technician

Timeline

Medical Assistant/Front Desk Receptionist

Irina Khidekel, MD
06.1997 - Current

Teacher, Russian Literature

High School #153
09.1990 - 06.1997

Legal Secretary

Publishing, House
04.1985 - 08.1989

Medical Assitant, Phlebotomy Technician

Military Hospital
10.1983 - 03.1985

Certificate Of Completion - Phlebotomy Technician

Multiskilled Medical Certification Institute

Certificate Of Completion - Medical Assistant

Career Resources Development Center

Master of Arts - Philology

State University

Certificate Of Completion - Medical Assistant

Medical College
Svetlana Melikov