Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Sveva Wells

Acworth,GA

Summary

Organized Leasing Specialist known for easily connecting and engaging residents and new clientele. Smart professional with passion for profitable property management. Known for acting quickly in stressful situations and remaining solutions-oriented under pressure.

Overview

6
6
years of professional experience

Work History

Leasing Specialist

TownPark Crossing Apartments
05.2022 - Current
  • Greet prospective residents and provide tours of property
  • Prospect follow-up within 24 hours by phone or 48 hours in writing with a personal note
  • Maintain guest cards and complete follow-ups
  • Assist with total performance of the property to include efficiency, turnover rate, occupancy, income, and budgetary performance
  • Performs light bookkeeping and financial activities (e.g.: calculating monthly rents, prorated rents, etc)
  • Host monthly resident events
  • Prepare and maintain resident files for auditing purposes and application approval
  • Assist with contacting and preparing paperwork for upcoming resident renewals
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
  • Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
  • Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.

Sales Associate

Lavida massage of kennesaw
04.2021 - Current
  • Greet customers in a friendly and polite manner
  • Assist customers in the store and on the phone
  • Respond to questions, direct customers to merchandise within the store, and provide excellent customer service
  • Educate customers about current promotions
  • Sale products and memberships
  • Follow up with the members and clients about upcoming appointments
  • Make appointments that are efficient for the client and massage therapist’s schedule

Drive Thur Operator

Steak n shake
09.2018 - 04.2020
  • Providing the highest customer satisfaction as possible with each person
  • Take customer’s orders and act as a cashier
  • Assemble the order and ensure all requests are in the bag
  • Address any questions or concerns regarding order
  • Maintaining inventory with supplies and refilling when necessary
  • Responsible for cleaning assigned area and breakroom at end of shift

Education

High School Diploma -

Allatoona High School
05.2020

Associate of Arts Degree - Psychology

Georgia Perimeter College
01.2025

Skills

  • Excellent communication skills
  • Self-control
  • Problem solving
  • Interpersonal skills
  • Team player
  • Patience with customers
  • Technology savvy
  • Ability to adapt in environments
  • Leasing reports
  • Tenant issue resolution
  • Fair housing policies
  • Lease Renewals

Volunteer Experience

  • MUST Ministries: Worked in the Donation Center assembling items from drop off
  • Family, Career, and Community Leaders of America: Cook meals in the Allatoona High School culinary kitchen for school teams that had events

Timeline

Leasing Specialist

TownPark Crossing Apartments
05.2022 - Current

Sales Associate

Lavida massage of kennesaw
04.2021 - Current

Drive Thur Operator

Steak n shake
09.2018 - 04.2020

High School Diploma -

Allatoona High School

Associate of Arts Degree - Psychology

Georgia Perimeter College

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Sveva Wells