Work Preference
Professional Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Orchid Awardee 2024, Volunteering with New York Cares
Open To Work

Swadie Ann Taylor

Kings County Hospital Center
Springfield Gardens,NY

Work Preference

Job Search Status:

Open to work

Desired start date:

2 weeks notice

Desired Job Title

Health Services Administrator

Work Type

Part Time

Location Preference

On-SiteRemoteHybrid

Location:

Springfield Gardens, NYQueens, NYBrooklyn, NY

Open to relocation:

Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsPersonal development programs
1
Certification
5
years of professional experience

Health Services Administration student, professional experienced in hospital behavioral health, skilled nursing, and rehabilitation settings. Enhanced operational efficiency and quality patient care through effective service coordination, regulatory compliance, and interdisciplinary collaboration. Committed to fostering safety and dignity while adapting to the strengthening needs of diverse populations.

Work History

Patient Care Associate — Behavioral Health

3 Years 3 Months
Kings County Hospital Center | 04.2023 - Current
  • Provided trauma-informed care to patients in psychiatric crises, enhancing safety and emotional well-being in a demanding inpatient setting.
  • Monitored and documented patient behavior, risk factors, and incidents in unit logs and electronic health records, escalating concerns to nursing and medical staff for timely interventions.
  • Coordinate patient escorts and participation in therapeutic groups, ensuring timely arrival to services and adherence to behavioral health protocols.
  • Collaborated with nurses, social workers, and physicians to share observations that informed treatment planning and discharge decisions.

Patient Care Technician

1 Year 3 Months
NYC Health + Hospitals, Gouverneur Skilled Nursing Facility | 01.2022 - 04.2023
  • Monitored behavioral and functional changes, relayed observations to nursing and therapy teams to enhance care planning.
  • Implemented restorative programs to promote independence, mobility, and quality of life while adhering to facility schedules and documentation.
  • Facilitated daily living activities, emotional support, and social engagement for residents in skilled nursing facility.

Certified Nursing Assistant

10 Months
The Phoenix Rehabilitation & Nursing Center | 03.2021 - 01.2022
  • Delivered compassionate care to residents with physical and cognitive needs, assisting with activities of daily living and ensuring safety.
  • Tracked participation and progress in social and restorative activities, fostering rehabilitation goals and reducing resident isolation.
  • Provided compassionate care to residents, ensuring comfort and wellbeing.
  • Assisted nursing staff with daily tasks, enhancing workflow efficiency.
  • Monitored vital signs and reported changes to healthcare team promptly.

Education

B.S. - Health Services Administration

Monroe University | New Rochelle | 04-2027

In Progress

  • Dean's List Spring 2025
  • President's List Fall 2025
  • 4.00 GPA

CNA - Nursing

Next Step Institute of Health & Learning | Brooklyn, NY | 01-2021

NY State High School Equivalency Diploma

Brooklyn Library Online GED Class | Brooklyn, NY | 01-2021

Skills

Trauma-informed communication
Client engagement
Crisis observation
EHR proficiency
Documentation
Scheduling and coordination
Data entry
Microsoft Word and Excel
Detail-oriented multitasking
Team collaboration
Reception and phone etiquette
Cultural humility
Empathy

Affiliations

  • Orchid Award, King's County Hospital (2024)
  • Behavioral Health Shared Governance Team (2026)
  • Fall Prevention Team (2026)

Certification

  • Certified Nursing Assistant (CNA), New York State
  • Certified Patient Care Technician/Assistant (CPCT/A), NHA
  • CPR/BLS, American Heart Association

Interests

Community Cleanup
Offering time and support to shelters for the homeless
women
and animals.
Volunteer Work
Avid Reader
Enjoying the art of baking and pastry-making
experimenting with recipes.
Cooking
I enjoy helping others and giving back to the community.
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Volunteering for community initiatives to give back to local communities and make a positive impact.
Volunteering
Watching Movies and TV Shows

Timeline

Patient Care Associate — Behavioral Health

Kings County Hospital Center
04.2023 - CurrentRead More

Patient Care Technician

NYC Health + Hospitals, Gouverneur Skilled Nursing Facility
01.2022 - 04.2023Read More

Certified Nursing Assistant

The Phoenix Rehabilitation & Nursing Center
03.2021 - 01.2022Read More

Monroe University

B.S. from Health Services Administration
Read More

Next Step Institute of Health & Learning

CNA from Nursing
Read More

Brooklyn Library Online GED Class

NY State High School Equivalency Diploma
Read More

Orchid Awardee 2024, Volunteering with New York Cares

For my department, I was given the 2024 Orchid Award for being a helpful team member, responding quickly to patient needs, exceeding expectations in my responsibilities, and demonstrating empathy and commitment to patients and our community.

I also volunteer with New York Cares, providing community support for nursing home visits, food and clothing distribution at pantries, and planting, picking, and weeding vegetables.

Swadie Ann Taylor