SWARUPA MARY OFFER
Mesquite,USA
Summary
Looking forward to discussing my academic and professional qualifications in person and very excited to be a part of your esteemed organization.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Civilian Security Officer
Department Of Public Safety
03.2023 - Current
- Possesses a valid DFW Airport-issued AOA decal and that all individuals possess a current/valid DFW International Airport Board Security Identification Display Area (SIDA) badge; inspects cab area of vehicles; and inspects vehicles underneath and in additional areas as necessary and appropriate
- Perform terminal security patrols of areas including but not limited to sterile areas, employee portals, baggage claim areas, parking garages, curbside and terminal ramp areas
- Inspects all vehicles attempting to enter through AOA gates, ensuring that each vehicle Perform roving security patrols of areas including but not limited to AOA fence line and gates, cargo and hangar areas, airport Board buildings, and critical infrastructure sites.
Customer Service Representative (GATE LEAD)
Lufthansa (German Airlines) and Finnair
01.2022 - 03.2024
- Providing passenger assistance at the ticket counter and gate area by issuing tickets, checking baggage, and assigning seats
- Verifying identification and travel documents to efficiently board passengers for an on-time departure
- Using airline computer system to create airline tickets and boarding passes
- Providing flight information and solving ticket-related travel problems, paying attention to detail, troubleshooting, and communicating with customers with all respect
Security Officer (TERMINAL SUPERVISOR)
Prosegur Security Group
12.2021 - 12.2022
- Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed the incident report to successfully manage complaints
- Monitored employee activities, confirming compliance with security regulations
- Checked and verified photo identification prior to granting facility access
- Checked identification of all persons entering and exiting the facility to eliminate unauthorized visitors
Administrative Assistant
Eminent Home Health Care
04.2021 - 06.2021
- Scheduling phone calls, completing clerical duties like filling, faxing, emails
- Sorts and appropriates approaching mail
- Updates the patient records in corresponding files
- Interviewing patients for case histories and key information prior to appointments
- Copies, sweeps, and records fitting archives
Security Officer
Maltos Security Group
01.2021 - 04.2021
- Monitored employee activities, confirming compliance with security regulations, gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident report to successfully manage complaints
Office Assistant
Leomed
07.2020 - 11.2020
- Communicates with customers & guests, performs administrative obligations, mailing and recording correspondences including calls, planning payrolls, putting orders etc
Education
BACHELOR - Computer Application
Saintgits College of Applied Sciences
01.2020
Skills
- Administration
- Creative problem solving
- Event management
- File management
- Leadership
- Microsoft Word
- Strong problem solver
- Database entry
- Teamwork
- Presentation preparation
Certification
SAP S/4HANA - Sourcing and Procurement
Languages
English
Timeline
Civilian Security Officer
Department Of Public Safety
03.2023 - Current
Customer Service Representative (GATE LEAD)
Lufthansa (German Airlines) and Finnair
01.2022 - 03.2024
Security Officer (TERMINAL SUPERVISOR)
Prosegur Security Group
12.2021 - 12.2022
Administrative Assistant
Eminent Home Health Care
04.2021 - 06.2021
Security Officer
Maltos Security Group
01.2021 - 04.2021
Office Assistant
Leomed
07.2020 - 11.2020
SAP S/4HANA - Sourcing and Procurement
BACHELOR - Computer Application
Saintgits College of Applied Sciences
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