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With over 11 years in the hospitality sector, in the last three years I have consistently surpassed sales goals by 20%, managing a sales portfolio ranging from $500,000 to $1.5 million. My focus on enhancing guest satisfaction has resulted in increased repeat business and revenue growth. I am a highly skilled Experience Specialist with a proven record in customer service and relationship management. I excel at developing strategic customer engagement initiatives, addressing complex challenges, and elevating customer satisfaction. Renowned for my outstanding communication abilities, I build strong relationships with a variety of stakeholders. My history reflects a significant contribution to organizational growth through innovative strategies and a dedication to excellence. As an experienced Specialist, I thrive under tight deadlines while catering to high-value clients. I have successfully collaborated with diverse teams to create comprehensive marketing strategies. My expertise lies in customer relationship management, problem-solving, and effective communication strategies. I excel in empathy, teamwork, and adaptability, ensuring smooth experiences for both clients and colleagues. I am a highly motivated individual eager to embrace new challenges, with a strong work ethic, flexibility, and exceptional interpersonal skills. I am adept at working independently and quickly acquiring new skills.

Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members. Also working on a masters degree in clinical psychology with a passion and dedication to help others who are struggling with different mental health disorders.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Swati Dadral

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Destination Experience Specialist

House keeping

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Bachelor of Science - B.sc Hotel Management Catering Technology

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Destination Experience Specialist

House keeping

Bachelor of Science - B.sc Hotel Management Catering Technology

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