Overview
Work History
Education
Skills
Certification
Timeline
Generic

Swayzee Knight

Moscow,ID

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Rosauers Pharmacy
12.2024 - Current
  • Processed prescription orders using pharmacy software, maintaining precise inventory records.
  • Assisted pharmacists in medication management, enhancing workflow efficiency and patient care.
  • Collaborated with healthcare professionals to resolve prescription issues, contributing to optimal patient outcomes.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Administered vaccines to adult patients, adhering to established protocols and safety guidelines.
  • Proficient in real-time insurance billing processes, ensuring accurate and timely claim submissions.

Pharmacy Technician

Irwin Drug Compounding Pharmacy Inc.
07.2023 - 12.2024
  • Perform excellent and caring customer service by assisting patients in person and over the phone. Answering general questions about prescription refills and insurance billing.
  • Use of the BZQ and RXQ POS systems provided by Liberty Software.
  • I take care of the billing for the mail-order side of our pharmacy, this included calling patients retrieving information, billing prescriptions, packaging and mailing.
  • Count out drugs and checked multiple sources confirming drug, dosage, and amount to the patient, then sending it to the Pharmacist for its final verification.
  • Record the temperature of our refrigerators where insulin is stored.
  • Disinfect surfaces to help reduce the spread of germs.
  • Obtained my Pharmacy Technician Immunization Certification through Powell Health.
  • Trained new employees on how to follow the same protocols and close out for the daily reports.
  • Balance cash registers and reconcile daily reports at the end of the day.
  • Follow HIPAA and OSHA guidelines daily.

Store Manager

Grangeville Flower Shoppe Gift and Espresso
01.2021 - 07.2023
  • Managed the store while taking care of customers, answering phone calls, taking orders over the phone, and checking out items at the register.
  • Made an array of espresso drinks in our coffee area of the store. This included maintaining a health code clean state, and made sure all of our appliances were working correctly.
  • Created floral arrangements and advised customers on plant details.
  • Assisted with funeral and wedding planning.
  • Worked hand-in-hand with our local funeral home by assisting with funeral setup and grieving individuals.
  • Took tuxedo measurements and assisted customers with fulfilling their suit rental needs.
  • Took inventory of all the products/gifts in the store to be submitted for tax season.
  • General cleaning, making sure the floors were swept and mopped, surfaces were dusted and disinfected, carpets vacuumed, and the flower coolers disinfected.
  • Unpackaged freight and assembled merchandise stands.

Education

High School Diploma -

Connections Academy Online Charter School
Boise
05-2023

Skills

  • HIPPA and OSHA compliant
  • 80 average WPM and fluent with 10-Key
  • Familiarized with BZQ and RXQ software (Liberty Software) and PioneerRx
  • Works well with others, valuable team player
  • Detail oriented, neat, organized
  • Great customer service and communication
  • Proficient in pharmacy short codes
  • Problem-solving skills
  • Insurance billing
  • Prescription filling
  • Insurance verification

Certification

  • Immunization Administration: (UAN): 0173-0000-21-H06-P/T
  • Pharmacy Technician Registration: T71556
  • First Aid CPR AED Certification: 256014144496
  • BLS Certification: 25541444879
  • National Phlebotomy Certification: NPCN-17295-10723

Timeline

Pharmacy Technician

Rosauers Pharmacy
12.2024 - Current

Pharmacy Technician

Irwin Drug Compounding Pharmacy Inc.
07.2023 - 12.2024

Store Manager

Grangeville Flower Shoppe Gift and Espresso
01.2021 - 07.2023

High School Diploma -

Connections Academy Online Charter School

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Swayzee Knight