Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
Work History
Manager
Wendy's
05.2021 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery..
Controlled costs to keep business operating within budget and increase profits.
Babysitter
Family Business
01.2016 - Current
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up designated rooms.
Maintained a clean and organized environment to ensure the well-being of children under care.
Reassured children when upset providing emotional support and stability.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Manager
Little Caesars
01.2021 - 07.2021
Cross-trained existing employees to maximize team agility and performance.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Associate
Walmart
06.2020 - 12.2020
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Assisted customers with locating products, providing information about store policies, and ensuring costumers have a positive shopping experience.