Detail-oriented professional with strengths in client support and appointment scheduling. Experienced in data entry and maintaining accurate records, committed to delivering excellent service in fast-paced environments.
Overview
4
4
Languages
4
4
years of professional experience
Work History
Client Support Assistant (Internship)
Care Resource
Miami, FL
02.2026 - 06.2026
Provided administrative support to healthcare professionals and clients.
Assisted in maintaining accurate patient records and documentation.
Coordinated scheduling of appointments for clients and staff.
Responded to client inquiries and directed them to appropriate resources.
Collaborated with team members to ensure quality service delivery.
Substitute Teacher
Kelly Education Services
Miami, FL
12.2024 - 06.2025
Managed classroom behavior effectively to maintain a positive learning environment.
Collaborated with teachers to prepare instructional materials and resources.
Adapted teaching methods to accommodate various student needs and learning styles.
Monitored student progress and provided feedback on performance regularly.
Office Assistant
All Coast Builders
Miami, Florida
08.2024 - 05.2025
Coordinated office activities to support project timelines and team collaboration.
Performed data entry tasks into various computer systems accurately and efficiently.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Customer Service Representative (Virtual Part-Time
Giltech
Port-au-Prince, Haiti
09.2022 - 03.2023
Resolved complaints by providing timely and efficient solutions.
Answered customer inquiries and provided accurate information regarding products and services.
Assisted customers with product inquiries and service-related issues.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FL
05-2028
High School Diploma -
Felix Varela Senior High School
Miami, FL
05-2024
Skills
Client support
Classroom management
Data entry
Appointment scheduling
Team collaboration
Meeting coordination
Professional demeanor
Patient record management
Languages
English
Professional
French
Professional
Haitian Creole
Professional
Spanish
Limited
Timeline
Client Support Assistant (Internship)
Care Resource
02.2026 - 06.2026
Substitute Teacher
Kelly Education Services
12.2024 - 06.2025
Office Assistant
All Coast Builders
08.2024 - 05.2025
Customer Service Representative (Virtual Part-Time
Client Success Advisor/Support Specialist at Lightwell Insurance Advisors of ColoradoClient Success Advisor/Support Specialist at Lightwell Insurance Advisors of Colorado