Sydney West
Dagsboro,DE
Summary
A highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to working effectively unsupervised and quickly mastering new skills. I am a hardworking employee with a lot of experience with customer service, multitasking, and time management abilities. I will be devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Big Chill Beach Club
Bethany Beach, DE
05.2021 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
Receptionist
Cripple Creek Golf & Country Club
Dagsboro, DE
05.2018 - 10.2018
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments/created reservation times for the golf course.
- Greeted visitors and provided them with assistance.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Bachelor of Science - Neuroscience
University of Delaware
Newark, DE05-2024
Bachelor of Arts - Psychology
University of Delaware
Newark, DE05-2024
High School Diploma -
Sussex Technical High School
Georgetown, DE06-2020
Skills
- Guest Engagement
- Office Management
- Data Entry
- Scheduling
- Professional Demeanor
- Information Protection
- Positive and professional
- Cash Handling
- Critical thinking abilities
- Medical terminology proficiency
- Anatomy and physiology understanding
- Paperwork Processing
- Effective Communication
- Teamwork and Collaboration
- Task Prioritization
- Attention to Detail
Affiliations
- Intramural Sports
- Multiple clubs and organizations
- Involved in some large fundraisers including "UDANCE"
Certification
- CITI Program Human Subjects Protections - Social-Behavioral-Educational Focus - All UD Researchers/Faculty/Staff Human Subjects Protections
- Lifeguard and Bloodborne Pathogens Training
- AED/CPR Training - American Red Cross
- Alcohol Server Training - ABC Certified
Languages
English
Native/ Bilingual
Timeline
Server
Big Chill Beach Club
05.2021 - Current
Receptionist
Cripple Creek Golf & Country Club
05.2018 - 10.2018
Bachelor of Science - Neuroscience
University of Delaware
Bachelor of Arts - Psychology
University of Delaware
High School Diploma -
Sussex Technical High School
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