Sydne M. Smith
Macon
Summary
Resourceful and detail-oriented Administrative Associate with 5+ years of experience supporting higher education, healthcare, and laboratory operations. Skilled in coordinating projects, managing records, creating marketing materials, and providing excellent customer and student service. Known for maintaining organized systems, ensuring accuracy under pressure, and building positive relationships across departments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Miller Family Practice
Macon
01.2026 - Current
- Greeted and checked in patients
- Scheduled and confirmed appointments using EMR systems
- Answered multi-line phones and routed calls
- Verified insurance and collected co-pays
- Maintained accurate records and HIPAA compliance
- Assisted with patient intake and registration forms
- Supported daily office and provider operations
- Organized front office files and administrative tasks
- Organized and maintained large volumes of patient and insurance records
Administrative Coordinator
Middle Georgia State University
Macon
10.2023 - 10.2025
- Managed day-to-day administrative operations, including purchasing, database updates, document processing, and budget tracking.
- Assisted students with registration, lab setup, and general inquiries.
- Prepared financial reports, maintained digital and physical records, and processed departmental expenses.
- Created marketing materials and organized events to promote departmental initiatives.
- Served as liaison between faculty, staff, and students to ensure smooth communication and workflow.
Veterinary Assistant
Critter Fixer Veterinary Hospital
Warner Robins
04.2022 - 10.2023
- Supported veterinarians by preparing exam rooms, monitoring vitals, and documenting medical data.
- Administered medications, treatments, and emergency first aid to animals.
- Managed appointment scheduling, bookkeeping, and client account records.
- Delivered exceptional client communication and maintained detailed patient records.
Pharmacy Technician
Walgreens Pharmacy
Pooler
08.2019 - 06.2021
- Processed and filled prescriptions with precision and confidentiality.
- Managed inventory, verified prescription orders, and ensured compliance with pharmacy standards.
- Provided excellent customer service and collaborated with pharmacists to improve patient care.
- Entered and transferred data across multiple database systems in a fast-paced environment.
Lead Lab Assistant
Fort Valley State University
06.2018 - 03.2019
- Supervised daily operations of aquaculture and aquaponics facilities.
- Trained student workers and maintained equipment, water systems, and animal care routines.
- Collected and analyzed data; converted manual reports into digital formats.
- Led tours and educational sessions for students and educators.
Educator
Tybee Island Marine Science Center and Aquarium
Savannah
02.2013 - 11.2013
- Delivered marine science education programs and conservation activities.
- Supported animal care, exhibit maintenance, and daily water quality monitoring.
Education
Bachelor of Science - Marine Sciences
Savannah State University
Savannah, GASkills
- Office & Records Management
- FERPA and HIPPA Compliance
- Purchasing & Budget Tracking
- Event & Project Coordination
- Marketing Material Creation
- Customer & Student Support
- Calendar & Schedule Management/Appointment Coordination
- Data Entry & Report Preparation
- Microsoft Office Suite (Excel, Word, PowerPoint, Access)
- Database & File Organization
Additional Information
Excellent written and verbal communication, Strong analytical and problem-solving skills, Highly organized and detail-driven, Experience with Hach Turbidimeter, Colorimeter, pH Meter, CTD, and related lab technologies
Timeline
Administrative Assistant
Miller Family Practice
01.2026 - Current
Administrative Coordinator
Middle Georgia State University
10.2023 - 10.2025
Veterinary Assistant
Critter Fixer Veterinary Hospital
04.2022 - 10.2023
Pharmacy Technician
Walgreens Pharmacy
08.2019 - 06.2021
Lead Lab Assistant
Fort Valley State University
06.2018 - 03.2019
Educator
Tybee Island Marine Science Center and Aquarium
02.2013 - 11.2013
Bachelor of Science - Marine Sciences
Savannah State University