Sydnee Atchison
Waldorf,Maryland
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. As well as a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
BDC Representative
Mercedes-Benz
02.2023 - Current
- Developed strong business relationships to provide service and value beyond customer expectations.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Utilized consultative selling skills to identify key trends.
- Identified and executed appropriate strategies for business success.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Phlebotomy Technician
LabCorp
08.2022 - 02.2023
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Office Assistant
Millennial Renovations
09.2021 - 02.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Education
Associate of Arts - Business Administration
Prince George's Community College
Upper Marlboro, MD05.2024
High School Diploma -
Gywnn Park Highschool
Brandywine, MD06.2019
Skills
- Inquiry Requests
- Visual Displays
- Computer Software
- Reminder Calls
- Medical Histories and Vital Statistics
- Processing Specimens
- Safety Assurance
- Suture Removal
- Patient Confidentiality
- Sanitation and Sterilization
Certification
- PT - Phlebotomy Technician
Timeline
BDC Representative
Mercedes-Benz
02.2023 - Current
Phlebotomy Technician
LabCorp
08.2022 - 02.2023
Office Assistant
Millennial Renovations
09.2021 - 02.2022
Associate of Arts - Business Administration
Prince George's Community College
High School Diploma -
Gywnn Park Highschool
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