Sydnee Failla
Wallis,TX
Summary
Highly motivated and adaptable professional with a proven track record of strong problem-solving abilities, genuine willingness to learn, and excellent communication skills. Committed to contributing to team success and providing excellent customer service. Poised to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employee
Redstone Ranch
09.2024 - Current
- Worked closely with fellow staff members, including kitchen and management teams, to ensure seamless service and operations.
- Delivered attentive and efficient meal service to guests, serving food and drinks, and ensuring that dining areas were clean and welcoming at all times.
- Ensured guest rooms and common areas met the highest cleanliness standards by performing thorough cleaning tasks such as mopping, vacuuming, bed-making, and replenishing linens and toiletries.
- Tending to approximately 40 guests every weekend, providing attentive assistance to customer needs throughout their 3 day trip.
- Managed quick and efficient room turnovers, ensuring rooms are clean, stocked, and ready for new arrivals, contributing to the overall guest experience and resort satisfaction.
- Assisted with the setup and execution of on-site events, including banquets, dinners, and recreational activities, ensuring seamless operations and a positive guest experience.
Staff Member
Barnes & Noble- Blinn College
08.2024 - 10.2024
- Temporary help throughout the season of rush on college campus, tending to nearly 8,000 students in the course of one month.
- Coordinated and managed the distribution of textbooks and course materials to students, ensuring timely and accurate fulfillment of orders.
- Maintained inventory of textbooks, monitored stock levels, and worked with suppliers to restock high-demand materials.
- Processed textbook rentals and returns, ensuring adherence to deadlines and policies.
- Operated cash registers, processed transactions, and handled cash, credit, and digital payments with accuracy.
- Organized and stocked merchandise, including apparel, supplies, and study aids, ensuring displays were visually appealing and well-stocked.
- Maintained an organized and clean store environment, including front-of-house and back-of-house operations.
Softball Coach
The Hack Shack
04.2022 - 08.2023
- Provided personalized instruction to young athletes to enhance their skills and understanding of the game
- Organized and led group softball camps of roughly 20 athletes at a time to improve children's strength and skill levels as a Catcher.
- Developed tailored training programs to address individual player needs.
- Implemented strategic drills and exercises to enhance players' performance on the field.
- Fostered a positive and supportive learning environment for athletes of all skill levels, promoting the importance of mental health and personal well being.
Nanny (Part-time)
Parents Of Child
05.2021 - 08.2023
- Provided after-school care for children, including assisting with homework and engaging in recreational activities, assisting for 10-20 hours per week.
- Managed household tasks such as running errands, light housekeeping, and pet care.
- Established a safe and nurturing environment for the children to help enhance their childhood and personal development.
- Communicated effectively with parents regarding children's daily activities and needs.
- House and pet sat while the family was out of town for up to one week at a time.
Education
No Degree - Agribusiness
Texas A&M University
College Station, TX05-2027
Some College (No Degree) - Business Administration
Concordia University
Austin, TXSkills
- Time management
- Leadership
- Agriculture
- Conflict resolution
- Guest Relations Experience
- Communication skills
- Customer Care
- Strong work ethic
- Guest relations expertise
- Housekeeping
- Supply restocking
Certification
Floral design certification
Timeline
Employee
Redstone Ranch
09.2024 - Current
Staff Member
Barnes & Noble- Blinn College
08.2024 - 10.2024
Softball Coach
The Hack Shack
04.2022 - 08.2023
Nanny (Part-time)
Parents Of Child
05.2021 - 08.2023
Some College (No Degree) - Business Administration
Concordia University
No Degree - Agribusiness
Texas A&M University
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