Sydnee Iannone
Atlantic City,NJ
Summary
Detail-oriented Front of House Manager with 3 years of experience. Successful at innovative front of house design and efficient systems of communication. Adept at multitasking and staying productive and professional in high-demand situations.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Vic & Anthony's Steakhouse
Atlantic City, NJ
05.2023 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
Dining Room Manager
Vic & Anthony's Steakhouse
Atlantic City, NJ
03.2020 - 05.2023
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Motivated staff to perform at peak efficiency and quality.
Hostess
Vic & Anthony's Steakhouse
Atlantic City, NJ
07.2016 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Server
Bungalow Restaurant
Atlantic City, NJ
07.2020 - 11.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Cosmetology License - Cosmetology
Jolie Health And Beauty Academy
Northfield, NJ05.2017
High School Diploma -
Mainland Regional High School
Linwood, NJ06.2014
Skills
- Customer Satisfaction
- Guest Relations
- Front of House Management
- Critical Thinking
- Calm and Pleasant Demeanor
Timeline
Assistant General Manager
Vic & Anthony's Steakhouse
05.2023 - Current
Server
Bungalow Restaurant
07.2020 - 11.2021
Dining Room Manager
Vic & Anthony's Steakhouse
03.2020 - 05.2023
Hostess
Vic & Anthony's Steakhouse
07.2016 - Current
Cosmetology License - Cosmetology
Jolie Health And Beauty Academy
High School Diploma -
Mainland Regional High School
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