Sydnee Iannone
Atlantic City,NJ
Summary
Detail-oriented Front of House Manager with 3 years of experience. Successful at innovative front of house design and efficient systems of communication. Adept at multitasking and staying productive and professional in high-demand situations.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Vic & Anthony's Steakhouse
Atlantic City, NJ
05.2023 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
Dining Room Manager
Vic & Anthony's Steakhouse
Atlantic City, NJ
03.2020 - 05.2023
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Motivated staff to perform at peak efficiency and quality.
Hostess
Vic & Anthony's Steakhouse
Atlantic City, NJ
07.2016 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Server
Bungalow Restaurant
Atlantic City, NJ
07.2020 - 11.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Cosmetology License - Cosmetology
Jolie Health And Beauty Academy
Northfield, NJ05.2017
High School Diploma -
Mainland Regional High School
Linwood, NJ06.2014
Skills
- Customer Satisfaction
- Guest Relations
- Front of House Management
- Critical Thinking
- Calm and Pleasant Demeanor
Timeline
Assistant General Manager
Vic & Anthony's Steakhouse
05.2023 - Current
Server
Bungalow Restaurant
07.2020 - 11.2021
Dining Room Manager
Vic & Anthony's Steakhouse
03.2020 - 05.2023
Hostess
Vic & Anthony's Steakhouse
07.2016 - Current
Cosmetology License - Cosmetology
Jolie Health And Beauty Academy
High School Diploma -
Mainland Regional High School
Similar Profiles
Sophia OhlsenSophia Ohlsen
Restaurant Hostess at Vic & Anthony's SteakhouseRestaurant Hostess at Vic & Anthony's Steakhouse
Lauryn Van HorneLauryn Van Horne
Event Sales Coordinator at Vic & Anthony's SteakhouseEvent Sales Coordinator at Vic & Anthony's Steakhouse
Trazhazia WebbTrazhazia Webb
Banquet Server at Vic & Anthony's SteakhouseBanquet Server at Vic & Anthony's Steakhouse
Naomi HirakiNaomi Hiraki
College Student at Atlantic Cape Community CollegeCollege Student at Atlantic Cape Community College
Mahlet WondemuMahlet Wondemu
Table Games Dealer at Hard Rock CasinoTable Games Dealer at Hard Rock Casino