Sydnee N. Hofstad
Summary
Dynamic operations professional adept at managing cross-functional initiatives and optimizing workflows in high-pressure settings. Skilled in overseeing large-scale events and enhancing operational efficiency, ensuring compliance with standards while delivering exceptional customer experiences. Strong background in professional sports and luxury retail reinforces a commitment to excellence and teamwork.
Overview
5
5
years of professional experience
Work History
Retail Associate
Sugar Paper
09.2025 - Current
- Partner with store leadership to maintain inventory accuracy, replenish merchandise, and support operational readiness that delivers an exceptional customer experience.
- Coordinate daily retail operations through inventory management, order fulfillment, POS transactions, and operational workflow support in a high-volume luxury retail environment.
- Troubleshoot POS, order, and system issues while communicating timely solutions to minimize operational disruptions.
- Maintain accurate inventory documentation and operational records while ensuring compliance with company standards and procedures.
- Collaborate across teams to support daily business operations while balancing multiple priorities in a fast-paced environment.
Operations Associate
Lugano
12.2024 - 06.2025
- Coordinated cross-functional initiatives between retail teams, leadership, vendors, and corporate partners to support daily business operations.
- Streamlined operational tracking systems and reporting tools, enhancing accuracy of business data and increasing workflow visibility.
- Coordinated event logistics, vendor communications, procurement support, and operational planning to facilitate successful company initiatives.
- Prepared operational reports and analyzed business data to support leadership decision-making and continuous process improvements.
- Compiled operational reports and analyzed business data, providing insights for leadership decision-making and driving continuous process improvements.
- Assisted with event logistics, vendor communications, procurement support, and operational planning for company initiatives.
50/50 Raffle Manager
Los Angeles Rams
07.2023 - 12.2024
- Acted as the primary liaison between internal departments, external partners, stadium personnel, and event staff to quickly resolve operational challenges and maintain seamless event execution.
- Led end-to-end execution of large-scale game-day initiatives serving thousands of fans in a professional sports environment.
- Supervised and coordinated teams of 50-80 game-day staff while ensuring compliance with operational procedures and service standards.
- Monitored operational performance, prepared post-event reports, and identified opportunities to enhance game-day efficiency and elevate guest experience.
- Developed onboarding materials and training resources that standardized procedures across game-day teams, improving staff readiness and consistency.
- Thrived in high-pressure live event environments, balancing multiple priorities and ensuring meticulous attention to detail.
Development Associate
Los Angeles Dodgers Foundation
01.2022 - 07.2023
- Coordinated cross-functional projects that advanced community initiatives, fundraising campaigns, and large-scale organizational events.
- Conducted research, analyzed organizational data, and prepared reports supporting more than $16 million in annual philanthropic initiatives.
- Drafted internal and external communications and stakeholder correspondence, ensuring messaging accuracy and professionalism to enhance organizational image.
- Collaborated across departments to coordinate project timelines, workflow management, and operational priorities in support of organizational goals.
- Drafted internal and external communications, stakeholder correspondence, and organizational materials while ensuring messaging accuracy and professionalism.
- Supported administrative operations, stakeholder communications, and event logistics, contributing to successful execution of events in a fast-paced professional sports environment.
Education
Bachelor of Science - Business Administration - Marketing
California State Polytechnic University
Pomona, CA05-2022
Skills
- POS Systems
- Inventory Management
- Salesforce CRM
- Visual Merchandising
- Retail Analytics
- Operations planning
- Wrike
- Microsoft Office Suite
- Customer Engagement
- Canva
- Hardware and Software Troubleshooting
Additional Qualifications
- Professional experience supporting National Football League (NFL) and Major League Baseball (MLB) organizations.
- Experienced collaborating across multiple departments while managing competing priorities in fast-paced environments.
- Excellent written and verbal communication skills with experience preparing reports, training materials, stakeholder communications, and operational documentation.
- Available to work evenings, weekends, holidays, and travel as required.
Timeline
Retail Associate
Sugar Paper
09.2025 - Current
Operations Associate
Lugano
12.2024 - 06.2025
50/50 Raffle Manager
Los Angeles Rams
07.2023 - 12.2024
Development Associate
Los Angeles Dodgers Foundation
01.2022 - 07.2023
Bachelor of Science - Business Administration - Marketing
California State Polytechnic University