Sydnee Salamoff
San Diego,CA
Summary
Shift lead at Handel's Homemade Ice Cream with strong communication and teamwork skills. Over 3 years of experience in customer service, including conflict resolution and cash handling. Trained new staff effectively, ensuring adherence to food handling standards while maintaining a positive atmosphere for both employees and customers.
Overview
3
3
years of professional experience
Work History
Shift Leader
Handel's Homemade Ice Cream
Irvine, CA
05.2022 - 08.2025
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Delegated tasks to employees and monitored activities and task completion.
- Collaborated with team members to ensure smooth service operations.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Trained new staff on operational procedures and customer service standards.
- Supervised daily operations and maintained workflow efficiency among team members.
- Resolved customer complaints and ensured a positive dining experience for patrons.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Associate of Arts - Liberal Arts
Irvine Valley College
Irvine, CA05-2025
Skills
- Team leadership
- Conflict resolution
- Multitasking
- Basic mathematics
- Food handling standards
- Working quickly
- Customer service
- Cash handling
- Employee training
Affiliations
- Club soccer for Liverpool fc, LA Galaxy fc, and Slammers fc
- Varsity soccer at Northwood High school all four years
- College soccer at Irvine Valley College
- I currently play for the SDSU club soccer team
Accomplishments
- Pacific Coast League first team all conference 2023
- Pacific Coast League Goalkeeper of the year 2023
- Orange Coast League second team all conference 2024
- IVC Women's Soccer MVP 2024
- Orange Coast League second team all conference 2025
Timeline
Shift Leader
Handel's Homemade Ice Cream
05.2022 - 08.2025
Associate of Arts - Liberal Arts
Irvine Valley College
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