Sydnee Sandels
San Diego,CA
Summary
Strong leader and problem-solver with in-depth experience consistently rising through ranks. Offering exemplary writing and oral communication skills. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Store Manager
FP Movement
04.2024 - Current
- Leads the FP Movement team as a brand ambassador that embodies company values and partners with the leadership team on the creation of an engaging in store experience that appeals to the FP Movement customer through community connection, visual presentation and lifestyle
- Collaborates with the store team and Home Office on building fitness connections and consistent event programming that is reflective of the interests of the local customer
- Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths
- Provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the District Manager; participates within company and district forums through sharing store specific scenarios and ideas
Assistant Store Manager
FP Movement
02.2023 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Full-Time Keyholder
Free People
08.2022 - 02.2023
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Keyholder
FP Movement
11.2021 - 08.2022
- Trained team members in successful strategies to meet operational and sales targets.
Stylist
FP Movement
05.2021 - 11.2021
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Monitored current trends to understand fashions and better serve customer needs.
Education
Bachelor Of Arts - Communication Studies
University of San Diego
San Diego, CA05.2022
Bachelor Of Arts - English
University of San Diego
San Diego, CA05.2022
Skills
- Sales and Marketing
- Customer Relations
- Verbal and Written Communication
- Strategic Merchandising
- Budgeting and Cost Control
- Team leadership and coaching
- Recruitment and hiring
- Operations Management
Timeline
Store Manager
FP Movement
04.2024 - Current
Assistant Store Manager
FP Movement
02.2023 - Current
Full-Time Keyholder
Free People
08.2022 - 02.2023
Keyholder
FP Movement
11.2021 - 08.2022
Stylist
FP Movement
05.2021 - 11.2021
Bachelor Of Arts - Communication Studies
University of San Diego
Bachelor Of Arts - English
University of San Diego
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