Human Resources professional with commitment to enhancing employee satisfaction and managing efficient HR operations. Proven ability to support recruitment, handle employee relations, and facilitate training programs. Known for strong collaboration skills and adaptability in dynamic work environments.
Overview
9
9
years of professional experience
Work History
Weight Room Supervisor
Mid-america Christian University Athletics
08.2024 - Current
Provided exceptional customer service by addressing member inquiries or concerns promptly and professionally.
Developed a well-rounded staff training program to ensure all team members were knowledgeable in proper exercise techniques and safety procedures.
Optimized weight room layout to accommodate growing membership and provide a more functional training environment.
Collaborated with management to develop and implement weight room policies that aligned with organizational goals for safety, customer satisfaction, and member retention.
Improved overall gym efficiency by regularly assessing equipment functionality, addressing issues, and scheduling repairs promptly.
Continually assessed facility needs based on member feedback, implementing improvements to enhance their workout experience.
Enhanced weight room safety by implementing strict guidelines and protocols for equipment usage.
Increased member satisfaction through consistent monitoring and maintenance of weight room cleanliness and organization.
Reduced risk of injury by conducting routine inspections of equipment for signs of wear or damage, ensuring prompt replacement when necessary.
Facilitated communication between team members, clients and families.
Human Resources Assistant
Mid-America Christian University
05.2024 - 12.2024
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Organized new employee orientation schedules for new hires.
Processed employee termination paperwork at direction of supervisory staff.
Enhanced HR data management through implementation of new HR Information System (HRIS).
Nanny
Branson-Cloud Family
08.2020 - 11.2022
Cared for two children, ages 3 and 15, performing task such as feeding, dressing, and providing transportation to and from school and external activities
Maintain daily routines that are focused around learning, organization, and creating consistency
Assisted with potty training, diaper changing, and age-appropriate developmental milestones
Provided overnight care when parents were out of town or needed free time
Fostered effective communication with children and provided emotional support and comfort
Baby Sitter
Johnson Family
10.2018 - 08.2019
Cared for the children part time, as needed
Engaged in activities like games, arts and crafts, swimming, and outdoor play
Ensure that the children had a safe and fun environment, and following the parents guidelines and preferences
Provided basic first aid when needed and handled emergency situations carefully, and calmly
Professional Nanny
Stone Family
09.2016 - 07.2018
Provide full time care for two children, ages 6 and 8, ensuring safety healthy, and well being
Plan and implement daily routines, that include educational activities, outings, meal preparation, naps, and bedtime schedules
Assist the children in their homework and studies, and tutoring in subjects like math, and reading
Organize fun and engaging activities, also provide transportation to athletic events
Collaborate with parents and discuss the children's needs, their progress, and any concerns they may have
Ensure that the children are able to maneuver in a clean and organized environment, light housekeeping, and tidying up
Provide extra support in family special events such as birthdays, family trips, and holidays
Education
MBA - Behavioral Sciences Psychology
Mid-America Christian University
Oklahoma City, OK
05-2025
Bachelors Degree - Psychology Minor - Criminal Justice
Mid-America Christian University
Oklahoma City, OK
05.2024
Skills
Childcare Expertise
Safety & First Aid
Communication
Household Management
Creative Activities
Flexible & Reliable
Facility safety protocols
Staff training and development
Team management
Interpersonal communication
Record keeping
Conflict resolution techniques
Injury prevention
Program development
Client retention tactics
Salesmanship
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking
Customer satisfaction
Team collaboration
Active listening
Effective communication
Hobbies and Interests
Writing
Cooking
Basketball
Volleyball
Entrepreneurship
First Aid/Lifesaving
Reading
Investing/Personal Finance
Vacation/Travel
Timeline
Weight Room Supervisor
Mid-america Christian University Athletics
08.2024 - Current
Human Resources Assistant
Mid-America Christian University
05.2024 - 12.2024
Nanny
Branson-Cloud Family
08.2020 - 11.2022
Baby Sitter
Johnson Family
10.2018 - 08.2019
Professional Nanny
Stone Family
09.2016 - 07.2018
MBA - Behavioral Sciences Psychology
Mid-America Christian University
Bachelors Degree - Psychology Minor - Criminal Justice
Mid-America Christian University
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