Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Amankwaa

Indianapolis,IN

Summary

Dynamic store owner with a proven track record at Malata Clothing Store, excelling in store operations and performance analysis. Successfully developed marketing strategies that boosted sales growth and implemented training programs that enhanced team collaboration. Skilled in business networking and committed to operational excellence, driving efficiency and customer satisfaction.

Overview

33
33
years of professional experience

Work History

Store Owner

Malata Clothing Store
01.2003 - 11.2024
  • Oversaw daily operations, ensuring efficient inventory management and customer service excellence.
  • Developed marketing strategies to increase brand awareness and drive sales growth.
  • Trained and mentored staff, fostering a collaborative and high-performing work environment.
  • Implemented process improvements that enhanced operational efficiency and reduced costs.
  • Managed financial planning, including budgeting, forecasting, and expense control initiatives.

Stocker

Walmart
12.2000 - 12.2002
  • Implemented improved shelving strategies for increased space utilization and product display effectiveness.
  • Trained new staff on stocking procedures and safety protocols to promote operational excellence.
  • Answered customer questions and provided detailed product information.
  • Collaborated with team members to prioritize restocking tasks during peak hours for optimal efficiency.

Store Manager

Malata International Shop
01.1992 - 12.2000
  • Oversaw daily operations, ensuring optimal stock levels and product availability.
  • Led team of 10 staff members, fostering a collaborative and high-performing work environment.
  • Improved sales processes through effective merchandising strategies, enhancing customer engagement.
  • Developed and implemented training programs to enhance employee skills and service quality.

Education

Associate of Science -

Kumasi Technical University
Kumasi, Ghana
05-1992

High School Diploma -

Dorma Senior High-Ahenkro
Dorma, Ghana
05-1989

Skills

  • Store operations
  • Business networking
  • Store maintenance
  • Performance analysis

Timeline

Store Owner

Malata Clothing Store
01.2003 - 11.2024

Stocker

Walmart
12.2000 - 12.2002

Store Manager

Malata International Shop
01.1992 - 12.2000

Associate of Science -

Kumasi Technical University

High School Diploma -

Dorma Senior High-Ahenkro

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