Sydney Akins
Webster,FL
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
The Florida Native Antiques & More
09.2023 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2024
Skills
- Data entry
- Microsoft Excel
- Computer proficiency
- Payment processing
- Professional telephone demeanor
- Microsoft outlook
- Microsoft PowerPoint
- Data collection
- Clerical support
- Filing
Timeline
Customer Service Representative
The Florida Native Antiques & More
09.2023 - 01.2025
High School Diploma -
Penn Foster Career School
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