Strong worker that is ready to handle any challenge that comes up. Recognized by previous employers for hard work and determination. Praised for clear communication and continuous help brought to the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Party City
Levittown, NY
05.2021 - 08.2024
Assisted customers with product selection and ordering process.
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Organized inventory shelves for easy access and maintenance of stock levels.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Set specific goals for projects to measure progress and evaluate end results.
Assisted newly hired team members by explaining company procedures and safety requirements.
Trained new team members using approved training materials and information..
Answered phone calls regarding inquiries about products or services.
Resolved customer issues promptly in a professional manner.
Camp Counselor Volunteer
Massapequa Summer Recreation
Massapequa, NY
07.2019 - 08.2019
Supervised campers during meals and other activities to ensure safety of all participants.
Provided guidance to campers in resolving conflicts or issues that arose between them.
Instructed campers on the proper use of equipment and safety rules.
Maintained accurate records of attendance and camper behavior throughout duration of program.
Served as a role model for campers by exhibiting appropriate behavior at all times.
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Designed activities to help individuals overcome confidence issues and build strength.
Communicated camper needs, progress and attitudes in weekly staff meetings and made appropriate program adjustments.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Met with staff to discuss rules, regulations and work-related problems.
Education
Bachelor of Science - Healthcare Management
Towson University
Towson, MD
05-2026
High School Diploma -
Massapequa High School
Massapequa, NY
06-2023
Skills
Customer Service
Cleaning
Teamwork and Collaboration
Flexible Schedule
Problem-Solving
Clear Communication
Attention to Detail
Affiliations
I was a competitive dancer for 12 years. I started at 6 years old and stopped at 18 years old.
Languages
English
Native/ Bilingual
Accomplishments
I have received high honor roll for almost every semester in high school. When I did not receive high honor roll I received principals honor roll.
I was inducted into the National Honor Society. I did not follow through with it due to my dance schedule, however my grades were what made getting inducted possible.
I took all college level classes in my senior year of high school to get myself ahead and graduate college earlier.
I was awarded two very big scholarships for college.
My manager at Party City promoted me to an assistant manager during my last Halloween working there.
I won first place at a dance competition with my solo when it was only my second time ever competing a solo!