Experienced team leader with a background in customer service, food service, and front desk support. Known for dependable work, clear communication, and smooth team coordination in fast-paced settings.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Kitchen Staff Member
Crooked Cue
09.2026 - Current
Prepared menu items according to recipe standards and kitchen ticket priorities.
Maintained sanitation protocols across prep surfaces, equipment, and storage areas.
Coordinated with front-of-house staff to ensure accurate, timely order delivery.
Monitored inventory levels and restocked supplies to prevent service delays.
Operated grills, fryers, and prep tools safely during high-volume periods.
Made food according to standard recipes with requested changes for customer satisfaction.
Scare Actor
Hellscream Haunted House
09.2024 - Current
Maintained guest safety while delivering immersive haunted attraction experiences.
Assisted new cast members with performance techniques and haunt procedures.
Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
Adapted to various acting scenarios by mastering diverse roles.
Freelancer
Self-employed
05.2024 - Current
Delivered freelance projects independently while maintaining accuracy, consistency, and deadline adherence.
Managed client intake, scoped project requirements, and translated goals into clear deliverables.
Coordinated schedules, milestones, and revisions to keep multiple assignments moving efficiently.
Developed proposals, estimates, and service agreements aligned with client expectations.
Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Enhanced client satisfaction by delivering high-quality work within deadlines.
Strengthened client relationships with consistent communication and timely project updates.
Team Leader
Seoul Station
03.2026 - 09.2026
Coordinated daily team operations to maintain store cleanliness, stocked items, and prompt service.
Assigned staff tasks based on shift priorities
Trained new team members on service standards and core concepts.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Stylist Sales Associate
Plato's Closet
08.2025 - 03.2026
Assisted customers with styling recommendations and outfit selection based on current inventory and brand preferences.
Processed sales transactions accurately through point-of-sale system while maintaining efficient checkout flow.
Organized merchandise by size, season, and style to support easy shopping and visual presentation.
Evaluated incoming apparel for quality, style, and resale readiness using store buying standards.
Tagged, priced, and stocked inventory according to store procedures and merchandising guidelines.
Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Embraced fashion and understood market trends to articulate in client interactions.
Front Desk Receptionist
Zoom Room
08.2022 - 05.2024
Increased guest retention by maintaining a welcoming and organized reception area
Greeted visitors warmly, creating a positive first impression of the organization.
Greeted clients and dogs, creating a welcoming front desk experience and directing arrivals efficiently.
Answered phones and responded to inquiries, providing clear information on services, pricing, and policies.
Scheduled training classes and appointments, maintaining accurate calendars and minimizing booking conflicts.
Verified client paperwork and vaccination records, ensuring compliance with facility requirements.
Processed retail transactions, balanced payments, and maintained accurate daily register records.
McDonald's Crew Member
McDonald's
06.2019 - 04.2022
Delivered accurate customer orders at counter, drive-thru, and kiosk with prompt, friendly service.
Prepared sandwiches, fries, and beverages while following McDonald's food safety and quality standards.
Operated cash register and payment systems, balancing transactions with accuracy during busy shifts.
Maintained clean dining, kitchen, and service areas to support sanitation and guest satisfaction.
Trained new crew members on station procedures, customer service, and shift expectations.
Coordinated with team members to manage rush periods and sustain fast, accurate service.
Resolved order issues quickly, ensuring positive guest experiences and smooth store operations.