Sydney Benton
Charlotte
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Gate Attendant
Aquatech Pool Management
Charlotte
03.2026 - Current
- Managed guest entry and exit efficiently during peak hours.
- Provided exceptional customer service to pool visitors and members.
- Monitored pool areas to ensure safety and compliance with regulations.
- Conducted regular inspections of pool equipment for functionality and safety.
Host
Chicago Waffles
Oak Park
09.2025 - 10.2025
- Greeted and seated guests in a welcoming manner.
- Managed reservations and organized seating arrangements efficiently.
- Provided menu information and answered customer inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining area.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Front Desk Receptionist
Nogrease
Charlotte
06.2025 - 08.2025
- Greeted visitors warmly and directed them to appropriate staff members.
- Managed incoming calls and routed them to relevant departments efficiently.
- Scheduled appointments and maintained the front desk calendar accurately.
- Assisted clients with inquiries about services and provided necessary information.
- Assisted with scheduling appointments for clients and visitors.
- Managed office supplies inventory and initiated orders regularly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments accurately, delivering receipts and change to ensure customer satisfaction.
Volunteer
Elevation Church
Charlotte
05.2023 - 05.2023
- Assembled bags of school supplies and essentials for less fortunate families.
- Provided attentive care for children in a safe environment.
- Supported team members with daily tasks and volunteer coordination.
- Provided support and assistance to community members in need, fostering a sense of belonging.
- Coordinated community events and church services, enhancing participation and engagement.
- Executed tasks based on supervisor instructions within set timeframes.
- Babysitting.
Education
Bonnie Cone Leadership Academy
Charlotte, North Carolina06-2026
Skills
- Appointment scheduling
- Scheduling appointments
- Appointment confirmation
- Customer service
- Front office management
- Data entry
- Time management
- Attention to detail
- Multitasking
- Team collaboration
- Phone etiquette
- Verbal communication
- Effective communication
- Scheduling
Languages
English, Native
Timeline
Gate Attendant
Aquatech Pool Management
03.2026 - Current
Host
Chicago Waffles
09.2025 - 10.2025
Front Desk Receptionist
Nogrease
06.2025 - 08.2025
Volunteer
Elevation Church
05.2023 - 05.2023
Bonnie Cone Leadership Academy