Detail-oriented professional with a background in inventory management and customer service. Experience in all retail warehouse procedures, customer service at the register, on the floor and behind the food counter. Comfortable working with many different kinds of people, including one-on-one customer focus, team-work with my peers, and fast but personal customer experiences when experiencing high traffic. I aim to provide customers with a great shopping experience, whether that be with them directly, or making sure things run smoothly behind the scenes.
Work History
Inventory Control Specialist
1 Year 5 Months
Nordstrom Rack | 02.2025 - 07.2026
Utilized inventory management systems to track product movements and maintain accurate records.
Managed inventory levels to ensure correct stock availability and minimize discrepancies.
Streamlined stock replenishment processes, enhancing efficiency in product availability.
Implemented process improvements that enhanced overall accuracy of inventory tracking systems.
Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
Audited and corrected discrepancies in inventory numbers.
Assistant Inventory Manager
2 Months
Nordstrom Rack | 12.2024 - 02.2025
This was an Interim position that I later received as a permanent "Inventory Control Specialist" position after structure changes at the store.
Assisted in inventory tracking using retail management software to ensure correct stock levels.
Conducted regular audits of stock to maintain accuracy and reduce discrepancies in inventory records.
Assisted in inventory tracking using retail management software to ensure optimal stock levels.
Oversaw warehouse staff and maintained efficiency in a fast-paced environment.
Trained new staff on inventory management procedures and best practices for maintaining stock organization.
Beauty Concierge
3 Months
Nordstrom Rack | 09.2024 - 12.2024
Assisted clients in discovering suitable skincare and cosmetic products tailored to individual needs.
Provided personalized beauty consultations to enhance customer experience and product selection.
Educated customers on product application techniques for optimal results and satisfaction.
Managed inventory levels, ensuring availability of popular beauty brands and replenishing stock regularly.
Collaborated with team members to create visually appealing displays that highlight featured products.
Resolved customer inquiries and concerns efficiently, contributing to positive shopping experiences.
Cashier
1 Year 1 Month
Nordstrom Rack | 08.2023 - 09.2024
Provided exceptional customer service, resolving inquiries and complaints promptly.
Processed customer transactions efficiently using point-of-sale systems.
Assisted in managing cash drawer and balancing at shift end.
Maintained store displays and ensured cleanliness of checkout area.
Trusted with Cash Room; counting all money in the store every morning, preparing bank deposits, maintaining accurate records and reporting discrepancies when necessary.
Wardrobe Consultant
1 Year 8 Months
The Men's Wearhouse | 12.2021 - 08.2023
Advised clients on wardrobe choices to enhance personal style and confidence.
Conducted fittings and alterations to ensure optimal garment fit and comfort.
Collaborated with sales team to identify client needs and tailor recommendations.
Improved client shopping habits by providing guidance on investment pieces versus fast-fashion buys based on their lifestyle needs.
Memorized all fits, styles, and brands in order to provide customers with well-fitting garments.
Collaborated effectively with other professionals such as the in-house tailor, to ensure optimal results for clients.
Crew Member
1 Year 1 Month
Chiloso Mexican Bistro | 09.2020 - 10.2021
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Collaborated with team members to efficiently manage high-volume service periods.
Prepared and assembled menu items according to established recipes and quality standards.
Maintained cleanliness and organization of workstations to meet health and safety regulations.
Worked front counter, dish, and kitchen.
Assisted with taking catering orders over the phone, preparing the orders, delivering them, and assisting customers with food setup.
Education
High School Diploma
Little Elm High School | Little Elm, TX
Completed AP courses in Biology and Environmental Studies
Relevant Coursework: Took many business classes throughout high school and participated in DECA.
Extracurricular Activities: Color Guard all 4 years, going World Championships in 2019. Being in color guard taught me how to maintain a busy school schedule, practices, competitions, traveling, and an outside job.