Dedicated rink guard with expertise in safety monitoring, rule enforcement, and conflict resolution. Committed to creating a secure and enjoyable environment for skaters to thrive.
Overview
2
2
years of professional experience
Work History
Rink Guard, Front Desk
SkateNation Plus
Richmond, Virginia
01.2024 - Current
Enforced rules and regulations to ensure a safe ice skating environment for patrons.
Monitored ice rink activities for safety compliance with facility policies.
Instructed beginner skaters on techniques through demonstrations and verbal guidance.
Assisted ice skaters with proper techniques and equipment to enhance experiences.
Maintained an organized front desk area for visitors and answered inquiries.
Greeted customers warmly, providing exceptional service at the front desk.
Collaborated with team members to improve customer satisfaction and engagement.
Answered telephones and directed visitors, addressing questions efficiently.