Sydney Caruso
Cleveland,GA
Summary
Results-oriented professional with a strong commitment to team success and collaboration. Recognized for adaptability and motivation in overcoming challenges, while maintaining integrity and a focus on excellence. Proven ability to build cohesive teams that drive performance and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Communications Manager/ Office Assistant/Shift Supervisor
Cool River Tubing and Adventures
Helen, GA
04.2024 - Current
- Organized weekly rosters overseeing the shifts of more than 100 employees.
- Managed administrative tasks including processing lunch credits, time cards, and paperwork.
- Supported execution of social media strategies and assisted managing social media platforms
- Addressed customer inquiries in a timely manner
- Managed scheduling of guest reservations across various platforms.
- Supervised counters alongside team members.
- Facilitated interview sessions to assess candidate qualifications and helped with onboarding of employees
- Coordinated marketing activities through efficient organization of advertising efforts.
Customer Service Manager
Ingles Markets
06.2023 - 05.2024
- Maintained smooth front-end functions by managing employee concerns and providing customer assistance.
- Exhibited strong attention to detail while ensuring customer satisfaction.
- Handled money and cashier drawers, took money to the bank and often closed the store down being the person in charge.
- Was in charge of making sure every employee in the entire grocery store was up to dat eon trianing and courses
- handled problems/ managed all departments of grocery store when needed
Cashier/Stocker/Bookkeeper
Ingles Markets
09.2022 - 06.2023
- Part time while finishing MBA
- Demonstrated adaptability by efficiently contributing to multiple departmental tasks.
Paid Intern
Millie’s Drapery and Decorating
10.2021 - 05.2022
- Had this job while working on MBA and playing college soccer
- Oversaw front desk communications while maintaining accurate records in QuickBooks.
- Managed call inquiries while streamlining appointment bookings.
- Served as primary customer contact.
- Guided customers through showroom while assisting in fabric selection.
- Kept inventory orderly and up-to-date.
- Managed sourcing operations to maintain inventory levels with wholesalers.
Education
Master of Business Administration - Business Administration
Truett McConnell University
Cleveland, GA05-2023
Bachelor of Science - Business Marketing
Truett McConnell University
Cleveland, GA05-2021
Skills
- Microsoft Office
- Mac Software Expertise
- Teamwork
- Problem Solving
- Creativity
- Effective Time Management
- Event Planning
- Organized
- Determined
- Dedicated Work Ethic
- Driven
- People Oriented
- Brand management
- Content development
- Community management
- Calendar management
- Decision-making
- Employee scheduling
- Customer relationship management (CRM)
- Cash handling
- Skilled multi-tasker
- Relationship building
- Schedule coordination
- Product knowledge
- New hire training
- Administrative support
Volunteer Experience
- Activity Planner Volunteer, Nursing Home, 2014
- Volunteer, Relay for Life, 2012, 2013, 2014, 2015
- Volunteer, Ronald McDonald House, 2015
- Volunteer, Delta Christmas Party, 2018
- Volunteer, Meal Packing for Mount Yonah Baptist Church, 2018, 2019, 2020, 2021, 2022
- Volunteer, Young Life Camp, 2019, 2022, 2023
- Volunteer, Night to Shine Tim Tebow Foundation, 2019
Awards
- 4-year member and captain of the varsity Alcovy High School Women’s Soccer Team, 2018 - Present
- Most Offensive and Coaches Award, 2018
- Record for most goals scored and number of assists in county, 2018
- Member of the Truett McConnell University Women’s Soccer Team, 2018 - Present
- Captain of team for the year 2020-2021 (Junior), 2020 - 2021
- Golden Boot Award and Most Offensive, 2019
- AAC offensive player of the week (selected twice), 2019, 2020
- President’s Club and Dean’s list award recipient for 5 semesters of Dean’s List, 2018 - 2023
- Nominated for membership into Sigma Beta Delta international honor society in business, management and administration, 2023
- Graduated Summa Cum Laude in three years, 2023
- Promoted to Customer Service Manager at Ingles in less than a year, 2023
References
References available upon request.
Timeline
Communications Manager/ Office Assistant/Shift Supervisor
Cool River Tubing and Adventures
04.2024 - Current
Customer Service Manager
Ingles Markets
06.2023 - 05.2024
Cashier/Stocker/Bookkeeper
Ingles Markets
09.2022 - 06.2023
Paid Intern
Millie’s Drapery and Decorating
10.2021 - 05.2022
Master of Business Administration - Business Administration
Truett McConnell University
Bachelor of Science - Business Marketing
Truett McConnell University
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