SYDNEY CHANDLER
Drexel hill,PA
Summary
Experienced Supervisor and Treatment Plan Coordinator with 8+ years of experience. Consistently improves client satisfaction and team efficiency in a dynamic work environment. Expertise in managing schedules, inventory, and staff training to streamline processes and elevate service quality. Strong skills in teamwork, problem-solving, and leadership. Instrumental in mentoring staff and resolving customer complaints.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Center City Emergency Dentist
08.2024 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
Supervisor
46th St hair salon LLC
06.2016 - Current
- Supervise daily operations, enhancing client satisfaction and team efficiency for greater retention
- Manage schedules, inventory, and staff training, leading to streamlined processes and better service
- Resolve customer complaints promptly, boosting overall customer experience and salon reputation
- Mentor staff to improve skills, fostering a positive team environment and smooth operations
Cashier
Giant
11.2019 - 03.2022
- Handled cash transactions with precision, ensuring customer satisfaction and accurate accounting
- Implemented an organizational system, cutting checkout times and boosting store efficiency
- Kept detailed records of daily transactions, aiding in error-free financial reporting
- Trained new team members on POS system, enhancing onboarding and team performance
Cashier/pharmacy
Cvs Pharmacy
06.2018 - 08.2019
- Handled cash transactions and supported pharmacy operations, enhancing customer experience
- Reduced wait times by optimizing checkout processes, boosting customer satisfaction
- Met sales targets consistently, maintaining accuracy in cash handling
- Managed inventory with precision, ensuring compliance with pharmacy regulations
- Kept meticulous records, contributing to error-free operations
Education
B.S - Digital Media Technology
East stroudsburg University
East stroudsburg, PA12.2021
Skills
- Leadership
- Organization
- Teamwork
- Working under pressure
Certification
Sunbit certified
- Microsoft Office Specialist (MOS) Certification
Languages
French
Limited Working
Timeline
Treatment Coordinator
Center City Emergency Dentist
08.2024 - Current
Cashier
Giant
11.2019 - 03.2022
Cashier/pharmacy
Cvs Pharmacy
06.2018 - 08.2019
Supervisor
46th St hair salon LLC
06.2016 - Current
B.S - Digital Media Technology
East stroudsburg University
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